Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Drive Meaningful Consumer Engagement Across Aged Care
Redfern, Sydney | Full-Time Hybrid | 2 Days per Week in Office | National Aged Care Provider
The Salvation Army Aged Care is seeking an experienced and passionate Engagement and Advocacy Lead to drive resident, client and representative engagement across our Residential Aged Care, Home Care and Retirement Living services nationally.
This is a newly created and highly influential role offering the opportunity to shape and lead a national engagement framework that ensures consumer voices directly influence service quality, governance, advocacy outcomes and continuous improvement initiatives across the organisation.
About the Role
Reporting to the Manager, Feedback, Engagement and Advocacy, you will lead engagement and advocacy initiatives nationally, building strong relationships with residents, clients, families, operational leaders and external stakeholders.
You will play a key role in strengthening consumer participation, supporting advocacy pathways, and ensuring engagement practices align with aged care standards, reform priorities and regulatory obligations.
Key responsibilities include:
This role is based in Redfern, Sydney, with hybrid working arrangements available. National travel across services will be required approximately every 6–8 weeks, particularly within the first 12 months, to support relationship building, engagement activities and consumer outcomes across sites.
About You
You are an engaging and relationship-focused professional who is passionate about consumer voice and improving the experience of older Australians. You thrive in collaborative environments and are passionate about person-centred care.
To be successful, you will bring:
Why Join Us?
At The Salvation Army Aged Care, you’ll be part of something bigger. We’re a Christian movement dedicated to caring for people and building healthy, inclusive communities.
What we offer:
Ready to Make an Impact?
This is a unique opportunity to help shape national engagement and advocacy strategy during a significant period of aged care reform, ensuring the voices of older Australians remain central to service delivery, governance and organisational improvement.
If you’re ready to elevate the voice of older Australians and lead systemic change, we’d love to hear from you.
Click ‘Apply’ to submit your application. Shortlisting will commence immediately. Please note that appointment to this role is subject to a National Police Check, and NDIS Worker Clearance.
Make a difference with The Salvation Army Aged Care. Apply today!
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
