Job Description

Engagement Advisor | 10660 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum | (Grade G) | County Hall, Norwich

We are seeking to recruit an Engagement Advisor for our Growth and Investment team at County Hall Norwich.

Are you an excellent communicator who enjoys working with people?

This is a varied and busy role which combines communication and engagement activities with administrative duties to support our Growth and Investment service.

As an integral member of the Growth Hub Team, you will be responsible for being the first point of contact for business enquiries. You will assess the enquiries, discuss suitable support and refer over to a Business Adviser or partner organisation. In addition to talking to businesses, you will also undertake a range of administrative duties for our Norfolk and Suffolk Growth Hub team including participating in events and staff meetings.

The information provided will be recorded on our CRM system in order that we maintain an accurate and up to date history of business contact.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 21 June 2026 23:59

All other applicants closing date: 05 July 2026 23:59