Job Description

This role is crucial for helping our clients optimize their HVAC systems for peak performance and energy efficiency. You'll perform a variety of tasks, from routine maintenance and diagnostics to complex system upgrades and commissioning. The ideal candidate has strong technical knowledge, a keen eye for detail, and excellent problem-solving skills.

This role will start out with an hourly pay rate of $37.14/hr. This role also comes with additional bonus potential, guaranteed yearly pay increases, guaranteed 40-hour work weeks, overtime opportunity (paid at time and a half), and great benefits, including a 401(K)-retirement package with company matching, vacation days, holiday pay, and much more!

Listen to a HomeServe Technician speak about his experience with the company and why you should consider a career with us by copying and pasting the link below into your web browser:

https://youtu.be/-idace4hM20

Responsibilities:

• Responsible for servicing and repairing customer heating, air conditioning and other equipment used in residential and commercial applications.
• Responsible for the installation of necessary equipment parts.
• Responsible for communicating with the customer and where possible resolving customer problems.
• Responsible for providing technical support and coordination during the installation, servicing and repairing of equipment.
• Responsible for ensuring customer needs are satisfied in a cost-effective manner without direct supervision.
• Responsible for maintaining vehicle inventory and stock.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for selling and supporting Company goals with day-to-day efforts.

Job Requirements:

• General knowledge of electrical wiring of Furnaces, Boilers and Air-Conditioning systems. - Ability to fabricate miscellaneous sheet-metal transitions.
• Ability to remove Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers with minimal damage.
• Ability to perform a complete installation of Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers.
• Ability to perform part replacement installations.
• Ability to install/repair gas piping, water piping, near boiler piping and the sweating of copper piping.
• General knowledge and understanding on the sequence of operation regarding Domestic Hot Water heaters, Furnaces, Coils, Condensers and Boilers to perform routine maintenance.
• Minimum requirement is a High School Diploma or General Education Degree (GED)

In Return We Offer:

• Union position
• Competitive compensation
• Guaranteed 40 hour work weeks
• Guaranteed yearly pay increases
• Yearly bonus potential
• Other bonus opportunities
• Company take home van; gas card and maintenance provided
• Tools and uniforms provided
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match
• Your choice of 2 company provided home warranties (for homeowners).
• Career development and advancement opportunities 

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

HomeServe USA is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last four years. What do we do and what makes it so great? Well, we’re glad you asked!

We put people at the heart of everything we do. That’s priority number one for all of us. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.

What We Are Looking for: 

At HomeServe USA, we put our people and our customers at the heart of everything we do, and we’re looking for someone who loves the work of compliance to join our team.  A compliant organization is good for everyone so join us in supporting a culture that creates great employee experiences at an organization that cares. The right people for our team (1) care about what we do, the people on our teams, and the customers we serve, (2) are open and honest when communicating, (3) engage actively in work and office life, (4) are committed to growth, learning, and improving both self and the organization, (5) take ownership and collaborate well with to get to great outcomes, (6) share in the full team’s success.  We need people who challenge convention, think differently, solve problems, and strive for continuous growth.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.