Job Description

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey

Looking for a flexible, part-time role that fits around study, travel, or other commitments? Join Origin’s Energy Inbound Sales Specialist team and gain valuable customer service and sales experience with a leading Australian energy brand.

This part-time, 6-month contract is ideal for university students, or Working Holiday Visa holders seeking meaningful work in a supportive, fast-paced environment.

About the role

As part of our Energy Inbound Sales Specialist team, you’ll work directly with customers, supporting both new and existing Origin customers across sales and service interactions. This includes win-back, cross-sell, move and acquisition activities, ensuring residential and SME customers have the right energy, utility and broadband solutions for their needs.

You’ll commence with structured training, ongoing coaching and support to help you succeed in the role.

Working hours

• Monday: Rotating roster between 8:00am – 7:00pm
  (e.g. 9:00am – 5:30pm, including a 30-minute break)
• Tuesday: Rotating roster between 12:00pm – 7:00pm
  (approximately 5-hour shift)
• Friday: Rotating roster between 12:00pm – 7:00pm
  (approximately 5-hour shift)
  
  

Availability across these rostered hours is required.

Training

• Full-time paid training for the first 4 weeks
• Monday to Friday, 9:00am – 5:00pm

Key responsibilities

• Support customers through acquisition, retention and move journeys, delivering solutions and great experiences
• Provide confident, friendly sales conversations with a strong focus on customer needs
• Ask curious questions to identify the right products and resolve enquiries on first contact
• Build knowledge of Origin’s products and services to support customers effectively
• Balance customer outcomes with commercial and regulatory requirements

About you

• Strong written and verbal communication skills across phone, email and digital channels
• A customer-first mindset with an interest in sales and learning
• Ability to work independently and as part of a team
• Comfortable working towards targets and learning new systems
• Sales or customer service experience is an advantage, but not essential

Why join Origin?

• Flexible, part-time work to suit study, travel or lifestyle commitments
• Paid training and ongoing development
• Supportive, inclusive team culture
• Valuable experience with a leading Australian organisation

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.