Job Description

Company Description

At Zelora, we’re making home electrification simpler and more affordable.

Backed by Bunnings and powered by Intellihub, we've introduced an Australian-first Solar & Battery subscription model that helps households take control of their energy without the upfront cost or complexity.

As a newly established joint venture between Bunnings and Intellihub, Zelora combines the scale and credibility of two trusted organisations with the energy and ambition of a growing business. Joining Zelora means having the opportunity to help shape our future, influence how we work, and make a real impact from day one.

Job Description

We're looking for a passionate and customer-focused Energy Sales Consultant to join our growing team. As an Energy Sales Consultant, you'll be engaging with customers who have already expressed interest in solar and battery solutions, helping them understand their options and recommending the right solution for their home.

From the first conversation through to installation and post-sale support, you'll be the trusted advisor who makes the process simple, transparent and enjoyable.

What you'll be doing

• Convert warm leads into sales through phone consultations and customer engagement
• Assess customers' energy needs and recommend tailored solar and battery solutions
• Educate customers on the financial and environmental benefits of home energy technology
• Support customers throughout their journey, from enquiry to installation
• Provide first-level support and guidance on solar, battery and future energy products
• Work closely with internal teams and delivery partners to ensure a seamless customer experience
• Maintain accurate records of customer interactions, installations and payments
• Contribute to continuous improvement of sales processes, customer communications and scripts

Qualifications

We're looking for someone who enjoys building relationships, thrives in a sales environment and genuinely cares about delivering great customer outcomes.

You'll ideally bring:

• Proven experience in phone-based sales, inside sales, contact centre sales or customer-facing sales roles
• Experience in solar, energy, utilities, telecommunications, technology, home improvement or subscription-based services will be highly regarded
• Confidence explaining technical concepts in a simple and customer-friendly way.
• A strong track record of converting enquiries into sales
• Excellent communication and relationship-building skills
• Strong problem-solving skills and attention to detail
• A proactive, resilient and results-oriented mindset

Additional Information

• Be part of an exciting new business backed by two trusted Australian brands
• Work in a growing industry that is helping shape the future of energy
• Help customers make sustainable choices that deliver real value
• Join a collaborative team where your ideas and contribution matter
• Build your career in a fast-growing business with significant growth ambitions

If you're passionate about sales, customer experience and helping Australians embrace smarter energy solutions, we'd love to hear from you.