Job Description

Location: Hybrid/Kings Hill, Kent
Salary/package: £25,948 - £28,000pa DOE plus commission (£35,000 - £50,000 OTE)
Contract type: Permanent
Hours: Full time, 37 hours per week

Lumina Energy are looking for a confident and proactive individual to play a key role in supporting businesses to manage their energy needs and make informed, cost‑effective decisions. This role would suit someone who enjoys building relationships and delivering strong results with an interest in pursuing a career in sales or business development.

Who we are

Lumina Energy, part of Commercial Services Group (CSG) is a UK-based energy consultancy founded in 2012. The company specialises in helping businesses manage their energy needs by offering services like energy procurement, usage data management and carbon reduction planning. They are particularly focused on assisting companies in becoming more energy-efficient, reducing costs and working towards sustainability goals.

Why this role matters

The successful candidate will play a key role in helping businesses navigate the energy market, ensuring they receive clear advice, competitive quotations and a high-quality customer experience. This is a role where commercial judgement and relationship building are essential, with responsibility for generating new business, managing customer accounts and driving retention.

What you’ll be doing

• Generating new business through outbound calling, LinkedIn activity and customer referrals.

• Managing a sales pipeline to ensure opportunities are progressed and followed up on time.

• Preparing tailored quotations and proposals using CRM tools and supplier information.

• Converting quotations into sales through effective questioning, listening and closing techniques.

• Working with the Support Team to deliver bespoke proposals for larger customers.

• Providing a high-quality customer journey from first contact through to post sale processes.

• Managing ongoing customer relationships, responding to queries and ensuring timely communication.

• Conducting customer review meetings to support satisfaction and retention.

• Proactively managing renewals and identifying opportunities to upsell additional service.

What we’re looking for

• Excellent verbal communication skills with a friendly, confident telephone style.

• The ability to understand customer needs through effective questioning and listening.

• Comfortable leading conversations and explaining information clearly.

• Strong relationship building skills and a positive, engaging approach.

• Well-organised with good attention to detail.

• Resilient, motivated and able to work in a fast-paced environment.

What you’ll get in return

• Salary of £25,948 to £28,000 per annum DOE.

• Commission structure with £35,000 to £52,000 OTE.

• 25 days annual leave, rising to 27 after four years.

• Birthday Day Off.

• One concessionary day during the Christmas period.

• Pension scheme with 4% employer contribution.

• Life assurance cover.

• Hybrid working.

Why CSG?

CSG is the UK’s largest local authority owned trading company, generating over £800 million in revenue per annum and supporting more than 16,000 education and public sector customers globally. We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.