73 Strings

Endpoint Support Engineer

73 Strings  •  Bengaluru, IN (Onsite)  •  3 hours ago
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Job Description

OF 73 STRINGS:

73 Strings is an innovative platform providing comprehensive data extraction, monitoring, and valuation solutions for the private capital industry. The company's AI-powered platform streamlines middle-office processes for alternative investments, enabling seamless data structuring and standardization, monitoring, and fair value estimation at the click of a button. 73 Strings serves clients globally across various strategies, including Private Equity, Growth Equity, Venture Capital, Infrastructure and Private Credit.

Our 2025 $55M Series B, the largest in the industry, was led by Goldman Sachs, with participation from Golub Capital and Hamilton Lane, with continued support from Blackstone, Fidelity International Strategic Ventures and Broadhaven Ventures.

About the Role:

WHAT YOU'LL OWN

End-user support

First point of contact for all IT issues — Jira, chat, email. Triage, resolve within SLA, escalate only when warranted. Windows and macOS. You document what you do.

Device lifecycle

Procurement to decommission. Laptop refresh across PC and Mac. Accurate inventory. Global hardware coordination with suppliers and Finance when needed.

HR-integrated IT workflows

Accounts, devices, and access ready before day one. Access revoked on the last day of employment — not the week after. Mid-cycle moves and reallocations too.

Networking — Bangalore office

Day-to-day wireless ops, vendor coordination, and escalation when it warrants it. Support for planned infrastructure upgrades: firewall, UPS, and access points.

Endpoint security operations

Integrate Defender policies, app controls, and compliance baselines into MDM — and make sure they hold. Triage alerts across anti-malware, EDR, and app whitelisting tools. Decide what gets escalated versus resolved at your level.

SOC handoff

Bridge between endpoint tooling and the SOC — investigation handoffs, analyst reviews, and keeping the feedback loop tight so detections don't fall between teams.

Scripting, tooling, and documentation

Maintain scripts for endpoint discovery, deployment, and reporting. Own the runbooks and standards. If a process only lives in someone's head, that's your gap to close.

Threat awareness

Build working expertise in anti-malware operation and indicators of compromise. Not a threat hunter — but sharp enough to catch what others miss.

Key Responsibilities:

2 to 4 years in desktop support, IT helpdesk, or endpoint engineering

  • Solid troubleshooting across Windows 11 and macOS

  • Hands-on MDM experience — Hexnode, Intune, Jamf, or equivalent

  • Working knowledge of Entra ID and user account management

  • Jira Service Management or a comparable ticketing system

  • Networking fundamentals: WiFi, TCP/IP, VPN, DHCP/DNS

  • Strong Communications.

73 Strings

About 73 Strings

73 Strings is an innovative platform providing comprehensive data extraction, monitoring, and valuation solutions for the private capital industry. The company's AI-powered platform streamlines middle-office processes for alternative investments, enabling seamless data structuring and standardization, monitoring, and fair value estimation at the click of a button.

73 Strings serves clients globally across various strategies, including Private Equity, Growth Equity, Venture Capital, Infrastructure and Private Credit.

We have developed a unique AI-augmented platform and solutions that aim to assist experts in their day-to-day operations:

• 73 Extract (formerly Graviton X): transforms unstructured data into structured, actionable information. This breakthrough allows for a fresh perspective on your data, enabling more informed and strategic investment decisions.

• 73 Monitor (formerly Graviton X): automates structured data collection, offers enhanced visualization capabilities, and seamlessly gathers portfolio company financial data in multiple languages.

• 73 Value (formerly Qubit X): digitalizing valuations in equity and credit, control your valuation insights with AI, advanced analytics and tailored workflows delivering faster, more accurate, and audit ready valuations.

• 73 Intelligence: An AI-augmented platform that unifies monitoring, extraction, and valuation into a seamless ecosystem, giving investment professionals comprehensive, on-demand access to the insights needed to make informed decisions.

Built on cutting edge AI, our solutions calculate valuations 10x faster and reduce costs by up to 50%, with 99% data accuracy. We guarantee the highest standards of security and reliability with SOC 1 and SOC 2 compliance.

To learn more about our products visit: www.73strings.com

To join our global team and help us shape the future of fintech, apply for one of our open positions or send a note along with your CV to jobs@73strings.com

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Paris, FR
Year Founded
2019
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