About The Role
We are seeking a proactive and customer-focused End User Support Technician to join the high-performing team. If you’re passionate about delivering exceptional desktop support and enjoy working in a dynamic, collaborative environment, this could be the perfect opportunity for you.
As a key point of contact for technical support, you will play a vital role in ensuring a seamless and responsive experience for end users, with a primary focus on desktop environments. This role is ideal for someone who thrives on problem-solving, enjoys sharing knowledge, and is committed to driving positive outcomes. You will also contribute to mentoring junior team members and fostering a culture of continuous improvement.
This is an onsite position, supporting multiple locations, working a rotating shift between 6:00 AM – 6:00 PM on weekdays. A valid driver’s licence is required. We are looking for someone with a positive attitude who can work both autonomously and collaboratively, demonstrating resilience and strong customer service skills.
Responsibilities will include:
What you’ll bring to the table:
Don’t meet every requirement? Don’t worry, we’d still love to hear from you!
At Kinetic IT we value diversity and are actively seeking candidates with varied backgrounds. In selecting the right person for this role, we will consider your skills and experience as well as your personal qualities, attitude and potential for development
About Kinetic IT
Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.
For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.
Be You, Create the Future
At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.
With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.
We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.
As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.
The Kinetic IT Difference
How To Apply
Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au QUOTE: WWREQ0033365
You can learn more about our culture and crew online at kineticit.com.au
Kinetic IT has come a long way since opening its doors in 1995, emerging as one of Australia’s leading ICT managed services providers. A proud Australian-owned company, Kinetic IT’s operations spread across the country with offices located in Western Australian, the Northern Territory, Victoria and New South Wales. Our team of more than 1200 experienced staff deliver quality services to large and complex IT environments across a range of industries, including government, corporate, resources and utilities sectors.
We value our longstanding relationships with our customers, striving to provide tailored services aligned with each individual organisation’s vision. A key component of Kinetic IT’s success has been its dedication to proven processes and frameworks. As one of Australia’s first adopters of ITIL Service Management methodologies, we continue to deliver training programs to the rest of the ICT industry as an accredited training provider and examination centre.
Kinetic IT’s people-focused culture ensures we maintain a vibrant and dynamic workplace that embraces both teamwork and individuality. We provide ample training opportunities and dedicated career paths for our staff, making us a recognised employer of choice.
