Job Description

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, Dundee, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as an End of Tenancy Property Manager. This is a full-time permanent contract located in our Edinburgh city centre office. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary is £23,500-£26,000, dependant on 12 months related Property Manager experience.

What the job involves for an End of Tenancy Property Manager: -

• Oversee end-of-tenancy process Ensure smooth, fair conclusions for both tenants and landlords, including property readiness and work completion for new occupancies.
• Assess dilapidations & liabilities Review inspection reports with precision, accurately determine tenant vs. landlord responsibility, and compile evidence for deposit claims via Safe Deposit Scotland.
• Advise on property improvements Recommend upgrades to landlords that enhance value and maintain high standards between tenancies.
• Resolve deposit disputes professionally Handle customer service issues with empathy and efficiency to achieve positive outcomes and client satisfaction
• Ensure compliance & quality Maintain rigorous attention to detail across inspections, reports, and communications to uphold property and procedural standards.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:-

You need these qualifications and experience:

• Previous Property Management, or industry related experience preferred, but not essential
• Can demonstrate good negotiation/communication skills and be very competent in resolving conflict and potential disputes – both written and verbal
• A positive, proactive attitude, with a strong customer service focus
• Meticulous attention to detail and confident at relaying information
• Process driven, with efficient administration and organisational skills
• Ability to problem solve, be calm under pressure and a track record of exceeding client expectations.
• You must have the current legal right to work in the UK

At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!