Job Description

End of Tenancy Consultant

Welcome to Charters, part of Lomond, the UK’s leading network of lettings and estate agencies. With 24 branches and over 370 professionals, we combine local expertise with a customer-first approach.

We are currently looking for an End of Tenancy Consultant to join our Southampton office on a 12-month fixed-term, part-time contract. The role will involve working 24 hours per week, ideally across five days, although we can offer some flexibility. The salary is £27,500 pro rata.

The role

• Manage end-of-tenancy documentation, including inventories, check-outs and deposit refunds.
• Coordinate repairs, maintenance and cleaning ahead of re-letting.
• Act as the main contact for landlords and tenants throughout the process.
• Support deposit disputes and related paperwork.
• Maintain accurate property records and document damage or discrepancies.
• Ensure compliance with relevant legislation and regulations.

What we’re looking for

• Experience in property management or the UK rental sector is preferred.
• Strong organisation and attention to detail.
• Excellent communication skills.
• Knowledge of relevant UK property legislation.
• Ability to manage multiple tasks independently in a fast-paced environment.
• Good working knowledge of Microsoft Office.

What we offer

• 28 days’ holiday pro rata.
• Contributory pension.
• Discounts at 900+ retailers.
• Employee Assistance Programme.

At Charters, we’re committed to diversity and inclusion and welcome applicants from all backgrounds, abilities and perspectives.

Apply today and join a team where people come first.