Marriott Vacations Worldwide

Encore Executive

Marriott Vacations Worldwide  •  Tokyo, JP (Onsite)  •  5 months ago
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Job Description

JOB

This position is responsible for coordinating post tour, giving premium gifts to guests/ members and the presentation for purchase of the Encore program to all TNS (Tour No Sale) guests/ members. The role also includes related paperwork and information tracking.

JOB SPECIFIC TASKS

  • Meet each TNS personally to deliver the premium gift
  • Introduce Encore program to all TNS guests/members for purchase
  • Sell Encore packages to TNS guests/ members who choose to purchase
  • Complete all necessary documentation for the program including Encore purchases and other tracking as required
  • Maintain minimum production standards for Encore Program
  • Other duties and assigned tasks as required
  • Position involves sitting, standing, and /or walking
  • Processing of paperwork and computer data requires visual observation
  • Ability to communicate clearly and concisely

CANDIDATE PROFILE

  • Excellent written and oral communicative, verbal and non-verbal listening skills.
  • Prior sales or marketing experience
  • Strong computer skills
  • Positive interpersonal skills.
  • Must be able to work in a deadline and project-oriented environment and be able to communicate and interact will all levels of site management.
  • Strong organizational skills.
  • Proficiency in English and/or Chinese
  • Work at night (occasionally) and morning
  • Must be willing to work weekends and holidays (e.g. Lunar New Year, Golden Week, Obon, Silver Week, National Day, Christmas, New Year's holidays, etc. 旧正月、ゴールデンウィーク、お盆、シルバーウィーク、国慶節、クリスマス、年末年始など)as required by business needs

職務概要(JOB SUMMARY)
本ポジションは、ツアー終了後の調整、ゲスト/メンバーへのプレミアムギフトの提供、そして「Encoreプログラム」の購入プレゼンテーションをすべてのTNS(Tour No Sale:ツアー不成約)ゲスト/メンバーに対して行う責任を担います。さらに、関連する書類業務や情報管理も含まれます。

職務内容(JOB SPECIFIC TASKS)
各TNSゲスト/メンバーに直接会い、プレミアムギフトを提供する。
すべてのTNSゲスト/メンバーにEncoreプログラムを紹介し、購入を促す。
購入希望者にEncoreパッケージを販売する。
Encore購入を含むプログラム関連の必要書類を作成し、追跡管理を行う。
Encoreプログラムにおける最低限の生産基準を維持する。
その他、必要に応じて割り当てられる業務を遂行する。
業務には座位・立位・歩行が含まれる。
書類処理やコンピュータデータ処理には視覚的確認が必要。
明確かつ簡潔にコミュニケーションできる能力を有すること。

応募資格(CANDIDATE PROFILE)

  • 優れた文章力・口頭コミュニケーション能力、言語的・非言語的な傾聴スキル。
  • 営業またはマーケティングの経験。
  • 高いPCスキル。
  • 前向きな対人スキル。
  • 期限やプロジェクト指向の環境で業務を遂行し、全ての管理層と円滑にコミュニケーションできる能力。
  • 強い組織運営能力。
  • 英語および/または中国語の運用能力。
  • 夜間や早朝勤務が可能であること。
  • 旧正月、ゴールデンウィーク、お盆、シルバーウィーク、国慶節、クリスマス、年末年始など、必要に応じて週末・祝日に勤務できること。

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide

About Marriott Vacations Worldwide

Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands.


Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true.


Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.



Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Orlando, FL
Year Founded
Unknown
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