General Summary:

The Patient Care Coordinator functions as an intricate part of a high quality, efficiency driven medical team. Duties will be similar as those required of an Emergency Room Tech in a hospital Emergency Department. The PCC helps create a positive patient experience. The PCC II helps support patient complaints similar to those in an ER Room to include chest pain, abdominal pain, injuries, fractured bones, etc.

of Essential Duties:

• Deliver patient care to a variety of patients (fast track, med/surg and critical care)

• Perform quality splinting, dressing applications, and wound care

• Performance of EKG’s/cardiac monitoring with recognition of basic arrhythmias

• Perform phlebotomy and venipuncture

• IV insertion after successful completion of training and competency

• Assist in procedure set-up (i.e., I&D, suture, vaginal exam, Lumbar puncture, chest tube, etc.)

• Perform accurate triages and discharges of patients of all ages

• Turn over rooms per protocol (based on patient diagnosis)

• Communicate positively with all team members and patients

• Manage patient tracking system

• Professionally and reasonably delegate to team members (front staff and radiology)

• Work independently in a fast-paced environment

• Accurately input patient discharge instructions and prescriptions into computer software

• Successfully participate in Proficiency Testing as directed

• Successfully complete drug screening collection class

• Completes routine checklists (daily, monthly, etc.) as assigned

• Utilize organizational specific software to reference patient records and organizational protocols

• Follow the information security policy & management system, contributing to its effectiveness, and actively reporting on its performance.

Job Requirements:

Education:

High School

Experience Years:

1 Year

Experience Type:

• High School Diploma with one year previous related experience (Paramedic, EMT, ER Technician) strongly preferred

• BLS certified required

• Ability to work during the week from 9am-7pm; weekend days from 9am-4pm

• Paramedic or EMT experience strongly preferred

• Successfully pass a background and drug test

• Demonstrated ability to build relationships with patients and employees and help support a culture of passion and enthusiasm

Certifications/Licenses:

Travel: Negligible

Physical Requirements:

Bending at the waist: 34-66% (Frequent); Color determination: 67-100% (Constant); Firm grasping, lift/carry up to 50lbs (Frequent); Near acuity, Listening: 687-100% (Constant); Push/pull up to 50lbs.: 34-66% (Frequent); Reach above the shoulders, Sitting: 1-33% (Occasional); Reach straight out or below the shoulders, Repetitive hand/wrist work: 67-100% (Constant); Speaking, squatting/sitting, standing (moving about/stationary): 34-66% (Frequent); Twisting/turning at the waist, use of mouse and keyboard: 67-100% (Constant); Work in excess of 40 hours: 1-33% (Occasional).

Mental/Motor Requirements

Ability to prioritize tasks, manage changing priorities: 67-100% (Constant); Attention to detail, attentiveness, computer skills, ability to follow written procedures: 67-100% (Constant); Basic math calculations, independent decision making: 1-33% (Occasional); Interaction with others using tact and professionalism: 67-100% (Constant); Problem solving: 34-66% (Frequent); Reading comprehension, verbal communication: 67-100% (Constant); Writing composition: 34-66% (Frequent).

Environmental Requirements:

Exposure to automated machinery: 67-100% (Constant); Exposure to chemicals: 34-66% (Frequent); Interaction with customers, teamwork, works in laboratory setting: 67-100% (Constant); Independent work: 34-66% (Frequent).