Job Description

Job Location: Ashtabula Office - ASHTABULA, OH 44004
Salary Range: $20.29 - $23.32 Hourly

About Community Care Ambulance
Community Care Ambulance is a non-profit, full-service EMS organization serving Northeast Ohio with a commitment to high-quality, patient-centered care. We provide 911 emergency response, interfacility transport, and disaster deployment services across the region.
Want to become a Paramedic?  No place supports you like CCA!
One of the most valuable opportunities we offer EMTs is our Paramedic Education Sponsorship Program. Qualified EMTs can advance their careers while maintaining financial stability by having their Paramedic school fully paid for, while continuing to earn their regular hourly EMT wage during scheduled class time as part of their full-time hours. This structure allows team members to stay financially supported while focusing on successfully completing school, advancing their clinical skills, and supporting their families and lifestyle.
We are committed to building the next generation of EMS professionals through robust in-house clinical training programs, strong mentorship, and clear career advancement pathways.
As part of our team, you’ll also benefit from:
- Active 911 emergency response system serving local communities
- Disaster relief deployments (regional and national response efforts)
- Comprehensive clinical training & professional development programs
- Clear advancement opportunities into Paramedic and specialty roles
- Community involvement and outreach initiatives
- Competitive benefits, including 401(k) retirement plans
- A mission-driven, patient-first culture
EMT – Duties & Responsibilities
(The duties listed are not all-inclusive but represent essential functions of the role.)
Role Overview
As an EMT with Community Care Ambulance, you provide high-quality basic life support (BLS), patient care, and safe transportation in pre-hospital settings. Working as part of an emergency medical team, you respond to dispatched calls, assess patient conditions, administer care within your scope of practice, and ensure safe, efficient transport.
Patient Care & Customer Service (80%)
- Deliver care that meets or exceeds National BLS Standards and Community Care Ambulance protocols
- Assess, treat, and stabilize patients in emergency and non-emergency situations
- Administer first aid and basic life support care within scope of practice
- Perform approved diagnostic and treatment procedures per protocol
- Communicate effectively with dispatch, hospitals, and team members
- Provide compassionate, patient-centered care and reassurance
- Safely assist with patient movement, lifting, and transport
- Operate and maintain medical equipment (AEDs, oxygen, BVMs, etc.)
- Maintain, clean, and restock vehicles and equipment
- Follow infection control and decontamination procedures
Patient Documentation (10%)
- Complete accurate and timely patient care reports (PCRs)
- Document patient assessments, treatments, and responses
Daily Preparedness (5%)
- Ensure ambulance, equipment, and supplies are response-ready
Training & Meetings (5%)
- Attend required trainings and staff meetings
- Participate in ongoing education and skill development
Additional Responsibilities
- Assist with patient transfer and provide clear handoff reports to receiving facilities
- Support scene operations, including safety awareness and crowd management when needed
- Maintain communication with dispatch throughout calls

Qualifications

Qualifications
Minimum Education & Experience
- High school diploma or equivalent required
- Completion of a state-approved EMT training program meeting or exceeding current National Standard Curriculum requirements
- Equivalent combinations of education and experience may be considered
Required Certifications & Licensure
- Current Ohio EMT certification (or National Registry EMT, as applicable)
- Valid Driver’s License
- Current CPR certification
- First Aid certification (or ability to obtain upon hire if applicable)
Knowledge
- Basic life support (BLS) care, including CPR and first aid
- Foundational emergency medical principles, patient assessment, and emergency response protocols
- Safe patient handling and medical transportation practices
- Customer service and patient-centered care principles
- Medical terminology, documentation standards, and communication practices
- Public safety and emergency response operations
- Community Care Ambulance policies, procedures, and operational standards (may be acquired after hire)
Skills
- Deliver timely, appropriate patient care within EMT scope of practice
- Perform CPR and BLS interventions in accordance with protocol
- Safely operate emergency vehicles in compliance with laws and company policy
- Strong critical thinking and problem-solving in dynamic environments
- Effective communication with patients, families, dispatch, and healthcare teams
- Active listening, compassion, and strong service orientation
- Ability to work efficiently as part of a coordinated EMS team
- Adaptability in high-pressure and rapidly changing situations
Abilities
- Understand and follow verbal and written instructions accurately in emergency settings
- Communicate clearly and effectively under stress
- Recognize changes in patient condition and respond appropriately
- Apply sound judgment and decision-making in field operations
- Coordinate physical tasks involving lifting, movement, and patient care
- Maintain dexterity, coordination, and control during patient treatment activities
- Sustain physical performance during demanding field operations
Physical Requirements
- Ability to sit, stand, and walk for extended periods during shifts
- Frequent bending, stooping, kneeling, lifting, and patient movement activities
- Ability to perform very heavy physical work, including:
- - Lifting or moving 100+ lbs occasionally
- - 50+ lbs frequently
- - 20+ lbs continuously
- Full use of hands, arms, and upper body required for patient care and equipment handling
Schedule Requirements
- Availability for evenings, weekends, and holidays as needed