Job Description

Posting number: ES 2497

Department: EMS

Job classification: EMS Training Captain

Posting type: Open & Promotional

Categories: EMS, Emergency Management

Summary

POSITION SUMMARY:

An employee in this position performs advanced technical, instructional, and administrative work in planning, coordinating, delivering, and evaluating training programs for Harnett County Emergency Services personnel. The Training Captain is responsible for ensuring that all national, state, and local prehospital education courses are taught in accordance with applicable standards and that required training documentation is accurate, complete, maintained appropriately, and available for review. The position is also responsible for supporting departmental compliance related to patient privacy, confidentiality, HIPAA requirements, employee training documentation, and other regulatory requirements applicable to EMS operations and education.

Work is performed under the general supervision of the Assistant Chief of Training and is evaluated through program effectiveness, regulatory compliance, instructional performance, and feedback from supervisors and staff.

Hiring Salary: $69,197.00

Examples of duties

ESSENTIAL DUTIES AND TASKS:

• Responsibilities include developing and delivering training, maintaining educational records, evaluating employee performance, and ensuring all educational programs comply with applicable local, state, and national EMS standards.
• Instructs emergency medical services training programs at the basic and advanced levels for the EMS academy, department personnel, and maintains all training records accordingly.
• Serves as the primary instructor for the Harnett County EMS Training Academy as needed; coordinates education between the Assistant Chief of Training, and other instructors.
• Maintains training materials, equipment, and various aids for educational use.
• Maintains training records and documentation for the Training Academy, when applicable.
• Prepares training instructional content and conducts training on various topics such as the use of medical equipment (suction machines, oxygen delivery systems, backboards, fracture kits, obstetrical kits, intravenous kits, airway equipment, and monitor/defibrillator, etc.), procedures for verbal and written reports and records on the observation and care of patients, diagnosing patients’ injuries and illnesses, basic procedures for extraction, and procedures for handling deceased victims, including documentation requirements.
• Conducts technical scope of practice evaluations for employees and employees being re-credentialed by utilizing high-fidelity, low-fidelity, and skill task trainers for prehospital education, and constructs and maintains training records.
• Follows recommendations by the Assistant Chief of Training or Medical Director to address training issues, protocol changes or scope of practice issues and makes revisions and changes in the same with their approval.
• Attends classes and seminars to stay abreast of changing regulations, consults with state personnel and assures that County’s practices and procedures remain complaint with state regulations.
• Responds to major incidents as a paramedic during times of staffing shortages or during any major incident to evaluate field personnel and to assist in the emergency.
• Responds to inquiries, provides guidance in procedures, protocols or patient care, and discusses difficult cases in order to improve future service delivery.
• Performs other related duties as assigned.

Compliance and HIPAA Responsibilities:

• Maintains confidentiality of patient, employee, student, and departmental information in accordance with applicable laws, regulations, County policies, and HIPAA requirements.
• Ensures training activities involving patient information, patient care reports, case reviews, photographs, videos, scenarios, or other protected health information are conducted in a manner consistent with HIPAA and departmental privacy and confidentiality requirements.
• Ensures patient information and other confidential records used for educational purposes are appropriately protected, secured, and disclosed only to individuals authorized to receive the information.
• Maintains appropriate safeguards for electronic and physical training records containing confidential, patient, student, or employee information.
• Assists with monitoring compliance with departmental policies, EMS protocols, OEMS requirements, OSHA requirements, HIPAA requirements, and other applicable regulatory standards related to training and employee competency.
• Assists with internal compliance reviews, audits, documentation reviews, and corrective-action activities related to EMS training and education.
• Identifies training or documentation deficiencies and communicates concerns to the Assistant Chief of Training and appropriate leadership.
• Develops or assists with corrective training and educational interventions when compliance, competency, documentation, or performance deficiencies are identified.
• Maintains documentation necessary to demonstrate employee compliance with required education, certifications, competencies, continuing education, and other training requirements.
• Protects confidential personnel and student information and limits access to such information based upon job responsibilities and applicable County policies and laws.
• Reports suspected violations of HIPAA, confidentiality requirements, departmental policy, regulatory requirements, or other compliance concerns through the appropriate chain of command.

Special Note: For additional duties, qualifications and certifications regarding Paramedic duties, see Paramedic job description.

Qualifications

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Possession of a valid North Carolina Driver’s License.
• Possession of a current North Carolina Paramedic credential issued by the North Carolina Office of Emergency Medical Services (NC OEMS).
• Minimum of three (3) years of active experience as a Paramedic, including demonstrated experience in EMS education, classroom instruction, skills instruction, or provider development. Five (5) years of Paramedic experience is preferred.
• Possession of a current North Carolina OEMS Level I EMS Instructor credential at the Paramedic level is preferred at the time of hire; Level II EMS Instructor credential is highly desirable. Candidates who do not possess a Level I EMS Instructor credential at the time of hire must meet the requirements for and obtain the credential within twelve (12) months of hire.
• Possession of a current American Heart Association (AHA) BLS Instructor certification, or the ability to obtain certification within twelve (12) months of hire. Additional instructor certifications are preferred, including AHA ACLS, AHA PALS, ITLS/PHTLS, TECC, Emergency Vehicle Driver (EVD), and/or Emergency Vehicle Operator Course (EVOC).
• Possession of certificates of completion for NIMS/ICS 100, 200, 700, and 800 at the time of hire. Must successfully complete ICS 300 and ICS 400 within twelve (12) months of hire.
• Must meet and maintain all other departmental, medical, physical, credentialing, and competency requirements established for the position of Paramedic.

KNOWLEDGES, SKILLS AND ABILITIES:

• Considerable knowledge of procedures and techniques for administering emergency medical care.
• Considerable knowledge of anatomy and physiology.
• Considerable knowledge of training techniques and adult learning.
• Considerable knowledge of equipment and materials utilized in providing emergency care.
• Considerable knowledge in the use of high fidelity, low-fidelity, and skill task trainers.
• Skill in conveying principles and practices of emergency medical care to students.
• Ability to develop lesson plans and to organize material to teach personnel.
• Ability to communicate effectively and tactfully with a wide variety of personnel (both orally and in written form).
• Ability to accurately record services provided.
• Ability to administer appropriate medical care under stressful conditions.
• Ability to establish and maintain accurate records of program activities.
• Ability to maintain confidentiality of patients, students and personnel.
• Ability to obtain and maintain privileges to function through HCEMS System Medical Director’s medical oversight.
• Knowledge of HIPAA, patient confidentiality, privacy practices, and appropriate handling of protected health information.
• Knowledge of EMS regulatory and compliance requirements, including applicable North Carolina Office of Emergency Medical Services requirements.

Supplemental information

PHYSICAL DEMANDS:

Must be able to perform sedentary work and occasionally exerting up to 20 pounds of force to lift, carry, push, pull, or otherwise move objects; occasionally requiring 50 pounds of force to move objects; and occasionally requiring ability to exert up to 100 pounds of force to move objects. This work also involves the physical abilities of balancing, climbing, crawling, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, kneeling, lifting, having manual dexterity, using mental acuity, pulling, pushing, reaching, performing repetitive motion, speaking, standing, standing expressing ideas by the spoken word, and shouting to be heard above ambient noise. An incumbent must also possess the visual acuity to read extensively, operate a variety of medical equipment, to inspect patients and monitor equipment, to administer medications, to operate a computer, to analyze data, to inspect and assemble use of measurement of devices, to work with color or depth perception, determine accuracy, operate vehicles, make visual inspections, and inspect for errors.

WORK ENVIRONMENT:

Work is performed in both office and field environments and involves exposure to hazards associated with emergency medical services, including adverse weather, temperature extremes, noise, bloodborne pathogens, infectious diseases, and other occupational hazards. Appropriate OSHA and safety standards must be followed at all times. Work involves exposure to extremes in temperatures, noise, vibrations, hazards associated with emergency medical work including exposures to fumes, odors, dusts, mists, gases, poor ventilation, and oils. Because of the nature of the work, the employee is exposed to human blood and is subject to the OSHA requirements on blood borne pathogens.