Job Description

The EMS Resource Controller is an essential position accountable for coordinating and managing the dynamic deployment of personnel and resources to assure provision of high performance emergency medical services throughout York County. It is the expectation that the EMS Resource Controller will exemplify the highest professional standards and continuously fosters an enriching, supportive and dynamic team environment.

• Managing dynamic deployment of system resources
• Coordinating unit response to emergency/non-emergency calls in conjunction with York County Communications Center Staff
• Assisting with changes to daily schedule, filling vacant shifts
• Assisting District Chiefs with daily reporting tasks, including verifying completion of patient care reports, daily logs, etc.
• Coordinating with Assistant Chief of Fleet and Technology to manage spare unit logs, vehicle swaps, and addressing real time vehicle maintenance issues.
• Performs related duties as required.

• Required:
  • Education: Associate's degree (A. A.) or equivalent from two-year college or technical school or equivalent combination of education and experience
  • Experience: At least three years full time experience as a 911 EMS provider or at least 2 years full time experience as a 911 dispatcher
  • Licensure/Certification:
    • Valid South Carolina or North Carolina Driver’s License
    • AHA BLS Healthcare Provider, must be obtained within 7 days of hire
    • Must obtain SC EMT or EMD within one year of hire
    • Nationally Registered EMT certification within one year of employment (if EMT certified) or Emergency Medical Dispatch (EMD) certified
    • PALS or PEPP required within orientation period

• Preferred:
  • Education:
  • Experience: Emergency Medical Dispatch (EMD) certification
  • Licensure/Certification:
    • NIMS compliant with Incident Command/Incident Management in the following within two years
      • 100, 200, 300, 400, 700, 800



Piedmont Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Piedmont Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note Eligibility for benefits may vary by location and is determined by employment status