Job Description

Company Description

Exam Type: Temporary Provisional (TPV)

Fill Type: Provisional appointments for civil service positions for which no eligible list exists shall not exceed three (3) years. Temporary Provisional (TPV) Appointment Per CSC Rule 114, Article I, Sec. 114.5.10. Temporary provisional (TPV) appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment.

Application Opening – October 21, 2026

Application Deadline – The final day to apply is November 3, 2026

Salary Range: $103,584.00- $125,840.00 Yearly https://careers.sf.gov/classifications/?classCode=9704&setId=COMMN

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Becoming a City employee means being a part of a team that cares about making a difference. Your work will shape both the present and future of San Francisco. When you work for the City, you’re choosing a job with purpose.

OUR COMMITMENT TO RACIAL EQUITY

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Job Description

The 9704 Employment & Training Specialist III performs a variety of employment and training related job functions, including, but not limited to: employer engagement/job development; vocational assessment and career counseling; soft and hard skill employment-related training; job placement; facilitation of program workshops; program coordination; and other appropriate assignments.

Essential Duties:

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list.

1. Analyze local labor market needs and research available employment and training opportunities.
2. Contact and develop unsubsidized jobs and opportunities for pre-employment worksites in the public/private sectors. Provides group orientations, informing sessions, or other employment workshops.
3. Develop and maintain effective working relationships with employment service providers and inter/intra-agency staff.
4. Assist job-ready clients with job search and placement. Locate suitable training sites for placement of participants requiring additional training and experience.
5. Collect and compile data, statistical information, and reports as needed; maintain records.
6. Work closely with the Employment Development Department and other private, public, and community agencies in providing job leads to participants.
7. Assist participants in writing and editing resumes, preparing forms, letters, and necessary paperwork for employment.
8. Design and present employment training workshops to participants and partnering agencies; evaluate training needs and create new programs to address participant requirements; provide staff training for the assessment function.
9. Write and edit training manuals, including forms and procedural memos; maintain curriculum and training materials; instruct participants on skill development in the areas of: life skills, reading, language development, and math.
10. Administer and evaluate standardized vocational tests, interpret results, and prepare comprehensive reports with employment recommendations and training needs; coordinate test administration with external vendors and agencies; prepare statistical reports on assessment activities.
11. Analyze and interpret new laws, policies and regulations as related to the program and make recommendations to incorporate in the employment/training program.

Qualifications

1. Education: Possession of a baccalaureate degree from an accredited college or university.

AND

1. Experience: Two (2) years of experience providing direct services to clients in areas of workforce development such as recruitment, training, job search training, job or business development, career counseling, workshop instruction and facilitation, or a closely related field.

License and Certification: Some positions require possession of, or ability to obtain, an appropriate, valid California driver's license.

Substitution: Additional qualifying experience may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

**Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. **

Special Condition - Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency.

Verification of Experience and Education:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection procedure:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the department will be invited to continue in the selection process.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Vanessa Quintano at vanessa.quintano@sfgov.org or by telephone at (415) 725-9517.

Your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.