Job Description

If you’re someone who enjoys helping people get back on their feet, building strong relationships, and creating real opportunities, this role offers the chance to make a genuine impact in your community.

About the Role

As an Employment Consultant with APM Employment Services in the Workforce Australia Program, you’ll work with people facing barriers to employment—whether that’s long‑term unemployment, health conditions, confidence issues, or limited experience. Your role is to help them regain independence through work.

This is a fast‑paced position that blends people support with sales, reverse marketing, and detailed administration. You’ll be coaching participants one moment, promoting their strengths to employers the next, and ensuring all compliance requirements are met along the way.

Why Bundaberg Central

Bundaberg Central is a strong regional hub with a diverse employer base, from retail and hospitality to trades, agriculture, and professional services. The area offers plenty of opportunities for employer engagement, face‑to‑face networking, and building long‑term partnerships. It’s a community‑focused location where your work genuinely matters and where you can see the impact of your efforts every day.

What You’ll Be Doing

• Supporting Participants — Work with people facing barriers to help them prepare for work, build confidence, and identify realistic employment goals.

• Reverse Marketing — Actively promote participants to local employers, highlight their strengths, and create job opportunities that may not exist yet.

• Employer Engagement — Build relationships with Bundaberg businesses, understand their needs, and match them with suitable candidates.

• Administration & Compliance — Manage appointments, documentation, reporting, and program requirements with accuracy and attention to detail.

• Coaching & Preparation — Assist with resumes, interview practice, job search strategies, and workplace expectations.

• Outcome Delivery — Work towards employment outcomes, track progress, and celebrate participant achievements.

About You

You’ll thrive in this role if you are:

• Confident communicating with a wide range of people

• Comfortable with sales, marketing, or business development activities

• Organised and able to manage competing priorities

• Motivated by achieving targets and outcomes

• Compassionate, patient, and committed to helping people become independent

• Experienced in customer service, retail, call centres, hospitality, sales, recruitment, or administration (all highly transferable)

Why You’ll Enjoy Working With Us

• Competitive salary plus performance‑based incentives

• Ongoing training and career development

• Supportive team environment with a strong community focus

• Employee wellbeing program (EAP)

• Purchased annual leave options

• Paid parental leave

• Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility applies)

• Service recognition benefits

• Vehicle salary packaging through Maxxia

Requirements

• Eligibility to work in Australia

• Current driver’s licence and a comprehensively insured vehicle

• MyGovID (Standard level)

• Ability to pass a National Police Check and Working with Children Check

• Availability Monday to Friday, 8:30am–5:00pm

Our Commitment

APM is strengthened by diversity. We welcome applications from people of all backgrounds, abilities, cultures, and identities. We are committed to creating an inclusive workplace where everyone is treated fairly and respectfully.

If you’re looking for a role where no two days are the same, where you can motivate, support, and create lasting change, we’d like to hear from you.