Job Description

Posting number: 1108-9_HHSA_EM_100926

Department: Health & Human Services Agency - Economic Mobility

Job classification: Employment and Training Worker I

Posting type: Open

Categories: Social Services, Human Services, Economic Development, Community and Social Services

Summary

ORAL EXAMS ARE TENTATIVELY SCHEDULED FOR NOVEMBER 2026

FINAL FILING DATE: OCTOBER 27, 2026, AT 12:00 PM

Make a Difference in Shasta County

Are you passionate about helping people in your community achieve greater financial stability and independence? Shasta County’s Economic Mobility Branch is seeking a customer-focused, compassionate, and detail-oriented Employment and Training Worker to join our team full-time.

This is an opportunity to make a meaningful difference by helping individuals overcome employment barriers, access training and career opportunities, and work toward long-term economic mobility. You’ll collaborate with clients and community partners to connect individuals with the resources and support they need to succeed.

Why You'll Love This Opportunity

• Make an impact — Help individuals access essential employment and training programs
• Do meaningful work — Make a difference in the lives of Shasta County residents
• Be part of the community — Help provide essential employment guidance to low-income individuals
• Build your career — Work alongside experienced County workers and develop your expertise

What You'll Do

• Assess participants’ employment potential and barriers that interfere with securing employment
• Explain CalWORKs or CalFresh employment and training program requirements and available services
• Coordinate essential supportive services to assist in participants’ success in employment and educational activities
• Process and update case information in multiple computer systems

The current vacancies are in the Shasta County Health and Human Services Agency Economic Mobility Branch.

Salary Information

Employment and training Worker I - $3,614 - $4,613 monthly / $20.85 - $26.61 hourly

Employment and training Worker II - $4,063- $5,186 monthly / $23.44 - $29.92 hourly

This position is in the United Public Employees of California – General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% intervals between each step. The original appointment for new employees begins at the first step of the assigned salary range. New employees are eligible for a merit-based step increase at six months from step A to step B and then annually thereafter from the step B pay period.

Examples of duties

The Position

Word cloud about Employment and Training Worker that includes words such as CalFRESH, CalWORKS, job seekers, training programs, community, workshops, support

The Employment and Training Worker position provides employability services to eligible applicants of the CalWORKs and CalFresh employment and training programs, applies program regulations and procedures, and assesses employment potential and barriers that interfere with securing employment. As an Employment and Training Worker, you will also identify needs for social and health services and makes referrals using an automated system to maintain and monitor participants' records and generate reports. You may also determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering, and perform related work as required.

Who We’re Looking For

Female instructor talking to a group of adults in front of a screen that says 'HHSA: Employment and Training' Female worker pointing at a computer screen and talking to a male co-worker at a desk

The ideal candidate will have a working knowledge of Redding and the surrounding areas of Shasta County, including the socio-economic conditions, employment opportunities and barriers, and available social and economic resources, including the programs administered by the Economic Mobility Branch. The individual will have experience working with economically disadvantaged individuals especially in the areas of career counseling, vocational guidance, and assessment and identification of employment barriers. The ideal candidate will be organized, self-motivated, and able to work independently or as part of a team and will also have initiative to work efficiently and effectively; work proactively rather than reactively; possess flexibility in working style and be adaptable to change. The ideal candidate will also possess public speaking skills to include experience speaking in front of groups or individuals, leading meetings, facilitating workshops, and delivering training. The ideal candidate will also have resume writing and reviewing experience, be detail oriented, and have strong writing and proofreading skills.

Who We Are

The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes HHSA’s services to be more responsive to the needs of the public.

The Economic Mobility Branch helps individuals and families access essential services and achieve greater stability. With convenient locations in Redding, Anderson, Burney, and Enterprise, our team provides initial and ongoing eligibility support for programs such as CalFresh, CalWORKs, General Assistance, and Health Care Programs. We also offer CalWORKs and CalFresh employment preparation and supportive services, working alongside participants to remove barriers and create personalized employment plans. Additionally, our branch streamlines homeless and housing services, helping community members connect with resources to meet their housing needs.

Full Job Description

Employment and Training Worker I: Click Here for the Full Job Description

Employment and Training Worker II: Click Here for the Full Job Description

Qualifications

How to Qualify

Employment and Training Worker I

EITHER

One (1) year of full-time experience determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services;

OR

Six (6) months of full-time experience determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services AND completion of fifteen (15) semester (22 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation;

OR

Eighteen (18) months of full-time experience providing case management, vocational guidance, employment counseling, or employment placement services AND completion of fifteen (15) semester (22 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing, or counseling preparation;

OR

Two (2) years of full-time experience providing case management, vocational guidance, employment counseling, or placement services;

OR

A bachelor's degree from an accredited college or university in a behavioral science (psychology, sociology, social work, counseling, vocational guidance), education, business/public administration, or a closely related field, including successful completion of fifteen (15) semester or 22 quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation AND one (1) year of full-time experience performing vocational guidance, employment counseling, or placement services.

Employment and Training Worker II

EITHER

One (1) year of full-time experience comparable to Employment and Training Worker I with Shasta County;

OR

One (1) year of full-time experience determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services (see note below);

OR

Thirty (30) months of full-time experience performing vocational guidance, employment counseling, or placement services AND completion of fifteen (15) semester or twenty-two (22) quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation;

OR

Three (3) years of full-time experience performing vocational guidance, employment counseling, or placement services;

OR

A bachelor's degree from an accredited college or university in behavioral science (psychology, sociology, social work, counseling, vocational guidance), education, business/public administration, or a closely related field, including successful completion of fifteen (15) semester or twenty-two (22) quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation AND one (1) year of full-time experience performing vocational guidance, employment counseling, or placement services.

Note: Applicants with two (2) or more years of experience as a caseworker may qualify as long as experience includes work in programs having a work component, (e.g. CalWORKs, CalFresh, General Assistance, etc.) This experience must have included performance of employment services activities such as gathering work history information, referrals to employment resources, CalWORKs Diversion services, reviewing program work requirements with applicants or recipients, reviewing the benefits of working on welfare (including Medi-Cal, CMSP, and CalFresh applicants and recipients), referring to or providing supportive services such as child care benefits, determining exemptions from program work requirements, and/or referrals to services related to mental health, domestic violence, and substance abuse. This requirement is not typically met if the eligibility experience is limited to Medi-Cal or Foster Care programs.

Special Requirements

Possession of a valid California driver’s license.

Supplemental Questions

Responses to the following must be submitted with completed application.

1. Please select the amount of full-time work experience you possess determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services:

• No experience
• 6 months - 1 year
• 1 - 2 years
• 2 - 3 years
• 3 or more years

1. Please provide details including, but not limited to, employers, dates of employment, and job duties of your work experience listed above. If none, type N/A.
2. Have you successfully completed fifteen (15) semester (22 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation? Yes / No If “Yes,” please list the courses and number of college units per class. If “No,” type N/A.
3. Please select the amount of full-time work experience you possess providing case management, vocational guidance, employment counseling, or employment placement services:

• No experience
• 1 - 2 years
• 2 - 3 years
• 3 or more years

1. Please provide details including, but not limited to, employers, dates of employment, and job duties of your work experience listed above. If none, type N/A.
2. Do you possess a bachelor's degree from an accredited college or university in a behavioral science (psychology, sociology, social work, counseling, vocational guidance), education, business/public administration, or a closely related field, including successful completion of fifteen (15) semester or 22 quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation? Yes / No If “Yes,” please indicate the type of degree you received and the college you received it from and list the courses and number of college units per class. If “No,” type N/A.
3. Do you possess two (2) or more years of experience as a caseworker in programs having a work component, such as CalWORKs, CalFresh, General Assistance, etc.? This experience must have included performance of employment services activities such as gathering work history information, referrals to employment resources, CalWORKs Diversion services, reviewing program work requirements with applicants or recipients, reviewing the benefits of working on welfare (including Medi-Cal, CMSP, and CalFresh applicants and recipients), referring to or providing supportive services such as child care benefits, determining exemptions from program work requirements, and/or referrals to services related to mental health, domestic violence, and substance abuse. Yes / No If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
4. I acknowledge this position requires a valid California driver's license. Yes / No

Other Considerations

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position. For details, see Affordable Care Act .
• Information About the Application & Selection Process
• Employee Benefits Overview
• Shasta County Careers - Job Seeker Resources
• Shasta County participates in E-Verify. For more information visit Right to Work Poster. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flier.
• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
• Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% of his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Employee Benefits | Shasta County CA for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County’s website are for information purposes only. To the extent the provisions of the flyer or the County’s website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.

Supplemental information

Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 pm, on October 27, 2026.

A resume and/or cover letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. Prior applicants must reapply to be considered.

Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of their discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel

1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515