Job Description

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives

Job Description

Employer Solutions Manager

Salary: £31,950.45

Location: HMP Durham and HMP Holme House primarily and covering all prison sites across the region as required.

Contract: Full Time Permanent

We are currently seeking an Employer Solutions Manager for our Justice team. To identify, engage and manage new relationships with public and private sector employer organisations with the aim of securing sustainable employment opportunities for participants whilst in custody and on release

A focus of this role is partnership working

You will liaise regularly with:

• Careers Information, Advice and Guidance (CIAG) teams.
• Prison Employment Leads.
• Education Managers and Education Leads.
• Resettlement Teams.
• Probation Practitioners.
• Community employment providers.
• Local employers and recruitment agencies.
• Third-sector organisations and specialist support services.

You will attend partnership meetings, case reviews, and multi-agency forums to ensure participants receive coordinated support and develop employment opportunities and referral pathways that improve participant outcomes.

What You’ll Be Doing:

• Employability Support: 121 support for participants to uncover job goals, promote job readiness and support with applications and interviews.
• Collaboration: Working closely with Community Hub and prison teams to arrange employer events, job fairs, and promote training programmes that support participants’ rehabilitation and employment prospects.
• Stakeholder Engagement: Building relationships with Employers, Employer groups, Participants, Local Authorities, DWP and other stakeholders as required.
• Compliance: Ensuring full compliance with contractual requirements.
• Build and maintain effective working relationships with key prison and community stakeholders.

Qualifications

What We’re Looking For:

• Account Management Skills: Possess a strong understanding of business development, meeting performance targets and account management.
• Excellent communication and influencing skills with the ability to engage credibly with internal and external stakeholders at all levels.
• IT Skills: To accurately maintain relevant IT systems and produce accurate and timely management information
• Conduct one-to-one employment support sessions and group, identifying individual employment goals and action plans.

Additional Information

Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you

If you think you have what it takes, don't delay and apply today – We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.