Job Description
DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints.
We have an Opening for an Employer Relations Consultant This position plays a vital role in maintaining and strengthening the relationship between DMBA and its sponsoring organizations. This position ensures high-quality service and effective collaboration with the Human Resources departments of those organizations. Success in this role requires in-depth knowledge of DMBA benefits and systems, as well as strong interpersonal and problem-solving skills to navigate complex issues. Additionally, the Consultant must possess high-level presentation skills to educate and inspire plan participants to make the most of their generous employer-paid benefits. This position is an excellent opportunity for a motivated individual to grow their skills and gain experience in Employer Relations area. The Employer Consultant serves as the face of the company, representing our commitment to excellence and partnership-helping our plan participants be healthy and prepare for retirement.
Duties:
- Strategically manage, develop, and maintain strong relationships with sponsoring organizations.
- Serve as a liaison between DMBA and client HR teams to ensure timely and professional resolution of client needs
- Possess in-depth knowledge of all DMBA health and financial benefits
- Support the creation and distribution of educational materials for Open Enrollment, new-hire orientations, and ongoing benefits training to ensure employee understanding and preparedness for benefit changes
- Assist in planning and executing DMBA's employer conferences and Employee Advisory Committee (EAC) meetings
- Contribute to the development of benefit books, presentations, and other training materials
- Support employers with employee education initiatives, including live and virtual sessions, data and statistical reporting, severance packages, and annual reporting requirements
- Conduct one-on-one meetings with employees and employers, offering expert guidance to support informed benefit decisions and effective issue resolution
- Travel required
Qualifications: Skills, Knowledge, and Experience
Required:
- Client-focused mindset with a passion for delivering exceptional service and support
- Three to five years of experience supporting clients with employee health and financial benefit programs, as well as employee education.
- Strong interpersonal, organizational, presentation, and communication skills while consistently demonstrating professionalism and a commitment to high standards.
- Demonstrated ability to manage multiple priorities effectively and work well under pressure
- Effective training and presentation capabilities
- Excellent written communication skills
- Self-motivated, proactive, taking initiative while offering process improvements solutions
Preferred:
- Knowledge of DMBA Health and Financial benefits
- Bachelor's degree in human resources, Business Administration, or a related field.
- Certifications or continuing education relevant to employee benefits (e.g., PHR, SHRM-CP, RPA)
- Knowledge of ACA, ERISA, and COBRA compliant
- Bilingual: Fluent in Spanish and English
- Knowledge of DMBA Health and Financial benefits
What We Offer:
- Competitive pay
- Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
- Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
- Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
- Award winning wellness program with the ability to earn 3 additional days off a year, fun activities and an onsite gym.
- Tuition reimbursement
- Career development through company sponsored programs and over 5000 on-demand online training courses.
- Hybrid work schedules available depending on position
- Employee Assistance Program