Job Description

Title: Employer Partnerships Manager
Department: Talent, Programs
Reports to: National Director of Employer Engagement
FLSA Status: Exempt
Location: Remote

Upwardly Global is a national workforce development organization that connects work-authorized, college-educated immigrants to skill-aligned professional employment across the United States. We address one of the country’s most significant economic inefficiencies: more than two million highly educated, work-authorized immigrants are underemployed, representing over $40 billion in annual forgone wages and untapped productivity for the American economy.

Our model works. Jobseekers enter our programs earning an average of $9,000 per year and are placed in roles averaging $67,000 per year. To date, we have supported an estimated 35,000 job placements, contributing billions in earnings to the U.S. economy.

Upwardly Global is data-driven, economically accountable, and built for scale. We are committed to leveraging AI to its fullest potential, driving operational efficiency, jobseeker readiness, and national economic impact. We operate nationally, partnering with leading employers, workforce agencies, and policymakers to ensure that global talent becomes an American advantage.

About Upwardly Global Talent
We are advancing an employer engagement strategy focused on reducing hiring-side barriers and enabling companies - from SMEs to Fortune 500 firms - to more effectively access underutilized, internationally trained talent. We achieve this through talent pipeline development, account management, AI-enabled technology to support scale, strategic corporate engagement events, training and resources, and a cross-sector Employer Working Group.

Position Overview
The Partnerships Account Manager is a dynamic role at the intersection of partnership development, project management, account management, and service delivery. You will collaborate closely with the Director of Employer Engagement to support the development and execution of our corporate engagement strategy, leading outreach, onboarding, engagement, and execution of UpGlo’s Employer Partnerships in support of our mission.

Essential Duties & Responsibilities
The ability to build strong project management systems and lead high-impact employer relationships, including:

New Employer Partnership Development

• Work with the National Director of Employer Engagement to identify strategic employer engagement aligned with UpGlo’s candidate skill profiles.
• Lead new partnership outreach strategies, respond to partnership inquiries, conduct outreach to high-priority companies, and cultivate prospective partners.
• Spearhead strategic place-based employer outreach (i.e., Colorado and California) in alignment with Upwardly Global’s jobseeker talent network.
• Identify and engage target employers who align with our strategic goals, leveraging quality job criteria and sector-based strategies to build partnerships.

Small to Medium Enterprise (SME) Account Management

• Develop and maintain successful relationships with current employer partners while providing exceptional customer service to deepen employer relationships.
• Deepen relationships with existing partners, driving new engagement opportunities and encouraging further partnership development.
• Manage partnership renewals and ensure partnership success, helping to drive job placements and event engagement.
• Represent UpGlo at select external events, including panels, presentations, and workshops with employer partners; may involve domestic travel as required.
• Understand individual employer needs and workplace culture to ensure successful job seeker referrals and implement additional engagement opportunities.

Project & Data Management

• Improve and maintain a moves management system to track partnership lifecycle, including process documentation, data management, and implementation.
• Monitor progress and make adjustments as needed to ensure project performance meets mutually agreed partnership goals.
• Leverage Salesforce for tracking project-related data, managing stakeholder relationships, and analyzing performance metrics to inform future strategies and decision-making.
• Develop and maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations to ensure lessons learned are captured and disseminated.

Support Team Operations & Data

• Lead for marketing, account management guides, and associate materials management, ensuring high-quality materials and easy access in SharePoint and Asana.
• Lead liaison with the Communications team to provide employer quotes and other marketing opportunities.
• Oversee special projects related to data cleaning, updates, and management (i.e., new Salesforce Accounts and Opportunities).
• Support team members with flagging applications to accounts as needed.
• Additional special projects as needed.

Knowledge & Skills Required

• Bachelor’s degree or equivalent professional experience required.
• Minimum of 5 years of experience building new corporate partnerships; experience in liaising with Senior Directors and/or Executive Leadership.
• Minimum 3 years of experience in sales and/or delivering persuasive presentations.
• Strong and demonstrated project management skills required.
• Excellent written and verbal communication skills
• Demonstrated experience managing partnerships, preferably in the private sector.
• The ability to effectively manage multiple priorities, time-sensitive communications, and deadlines is mandatory.
• Commitment to Upwardly Global’s vision and mission.

Desired Knowledge & Skills

• Proficiency in using Salesforce or similar CRM platforms to manage client, customer, or stakeholder data, track interactions, and support reporting and workflow processes.

Salary Range: $82,000-$90,000 annually.

Salary Disclaimer: The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Upwardly Global's total compensation package for employees. Benefits include paid time off policy, medical/dental/vision insurance, paid parental leave, short term disability insurance, life insurance, and retirement plan with employer match.

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Upwardly Global is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.