Job Description

Job Title: Employee Relations Supervisor

Reports to: HR Manager

Department: HR

Location: Takoradi, Western Region, Ghana

Company Overview

The Company is a leader in ceramics manufacturing, delivering world-class tiles to Ghana and West Africa. We combine advanced technology and sustainable practices to create innovative, high-quality products. Join our dynamic team to grow your career, contribute to impactful projects, and help shape the future of Ghana’s manufacturing sector.

Job Summary

We are seeking a skilled and proactive Employee Relations Supervisor to manage and improve employee relations, fostering a harmonious and productive work environment. The role involves addressing employee concerns, ensuring compliance with labor laws, and driving initiatives to enhance team cohesion and employee engagement.

Key Responsibilities

• Establish and maintain good employee relations, promptly address employee complaints and disputes, and promote a harmonious work environment.
• Develop and improve employee relations policies and procedures, ensuring compliance with national laws and company requirements.
• Build effective communication channels, regularly collect employee feedback, and facilitate communication between management and employees.
• Employee Training and Development: Organize training related to employee relations to enhance management and employee awareness and skills in managing employee relations.
• Promote company culture initiatives to enhance employees' sense of belonging and team cohesion.
• Collect and analyze data related to employee relations, provide reports and recommendations, and optimize employee relations management strategies.
• Conduct exit interviews with departing employees, analyze reasons for departure, and propose improvement suggestions to reduce turnover rates.
• Ensure that employee relations management activities comply with labor laws and relevant regulations to minimize legal risks.

Qualifications

• Master’s degree or above, preferably in Human Resources Management, Psychology, Law, or related fields.
• Over 4 years of experience in employee relations or human resources, with prior experience as an Employee Relations Supervisor preferred.
• Strong understanding of labor laws and best practices in employee relations management.

Skills

Excellent interpersonal and communication skills.

Strong analytical and data analysis skills.

Proven ability to manage compliance and mitigate legal risks.

Proactive, empathetic, and solution-oriented with strong organizational skills.

What We Offer

• Industry competitive salary and benefits package.
• Accommodation
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• The chance to work with a leading company driving Ghana’s industrial development.