
You’ll love this role if you enjoy being the person people turn to when a situation isn't black and white. This role suits someone with a background in Employee Relations, HR or Law who prefers practical problem solving over pure policy work and wants to help leaders navigate real workplace challenges with confidence.
You'll spend your days partnering with leaders, P&C teams and stakeholders across the business, working through investigations, performance concerns, conduct matters and other complex employee issues. Some days will involve providing quick, practical advice. Others will require careful investigation, balancing risk, legislation and business outcomes.
You'll be supported by experienced leaders and exposed to a broad range of ER matters, giving you the opportunity to deepen your expertise while building influence across the business. It's a role where your judgement matters, your advice is valued and the work you do has a direct impact on people's experiences at work.
If you can see yourself growing into this, you'll likely love it here.
We're here to make insurance more human and provide a better alternative for our customers. As a challenger brand, we question the status quo to support people when life doesn't go to plan, with real people helping real customers at the moments that matter most.
It's also a place where you can make your mark. We grow our own people here, with clear pathways, structured development and hands-on coaching helping many team members step into leadership roles across the business.
We're a performance-driven business, and effort doesn't go unnoticed. Results are recognised and rewarded through incentives, everyday shout-outs and programs like Youi Stars.
You'll also see clear direction from senior leaders, with a strong focus on what matters most and a drive to get results without distractions.
As more customers choose Youi, we keep growing, creating new roles and real opportunities to build your career over time.
Work that's a bit more you-shaped.
Ready?
Hit Apply and we'll circle back.
To discover more about our culture, values, and what we have to offer, visit youi.com.au/about-us/careers or jump on Instagram @yourlifeatyoui to see what work life with us looks like.

From the moment we opened our doors, Youi has been committed to doing things differently. We're not your average insurance company - we're a challenger brand that's shaking up the industry by offering consumers a fresh, alternative choice. We believe that insurance should be tailored to the unique needs and lifestyles of our customers, and that's why we insure homes and cars of all shapes and sizes. Because at Youi, what makes us unique is you.
We've put in the hard work to build a strong brand and a culture that prioritises innovation and agility. Our team of over 1,700 employees across three countries is dedicated to providing the best possible service to our customers. We're passionate about building a great company that prioritises its people and their development. It's this unwavering commitment to our people that's key to our success.