Job Description

PURPOSE

The Employee Relations Specialist is responsible for providing a wide range of support for the HR team with a main focus on Employee Relations. This role helps run investigations, ensuring thorough documentation, determining best outcome solutions and partnering/advising our department leaders as needed.

DUTIES & RESPONSIBILITIES

· Acts as HR Employee Relations point of contact for the company’s employees as needed

· Responsible for Employee Relations Intake/investigative process

· Ensures through Employee Relations investigations process, thorough documentation is required

· Partners and supports department leaders in finding Employee Relations solutions that support the business and our Fundamental Principles

· Creates/help to develop and implement formal Employee Relations investigation process

· Assists/takes ownership in Employee Relations structure/software

· Assists in providing HR policy guidance and interpretation

· Assists/identifies department leaders and HR teams with training/skill gaps as needed

· Provides observations to HR Director, talent and acquisition teams as needed regarding Employee Relations

· Assists/help to create, edit policies, procedures, employee handbook as needed

· Supports Director of HR/VP of HR with projects or other tasks as assigned

EDUCATION & EXPERIENCE

· Degree in Human Resources, Business or similar discipline; 3-5+ years’ experience in an HR related field; a combination of education and experience

· Knowledge of HR related functions such as Employee Relations, Compliance, Benefits, Compensation, Employee Engagement, Training

· Able to independently use MS Office products including PowerPoint, Word and Excel.

· Knowledge of basic employment law such as FSLA and federal/state laws is preferred

· SHRM or HRCI Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment.

REQUIRED SKILLS

· Problem solver that is extremely detail-oriented, self-directed, and self-motivated with a desire to contribute positively to the organization's reputation and success.

· Strong customer service skills and communication skills (verbal and written).

· Able to work in a fast-paced, team-oriented environment, handle multiple tasks, meet established targets, and work within critical milestones.

· Results oriented and able to effectively gain extensive knowledge of customer business environment.

· Strong personal and work ethics along with a high level of integrity.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands with activity or condition consisting of a considerable amount of time include sitting and typing, keyboarding using a computer (i.e., keyboard, mouse and monitor). May include a moderate to occasional amount of time including carrying, climbing stairs, standing, reaching walking and talking.

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