Job Description

Job ID: 298559

Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)

Address: FSC, Remote, Remote REMOTE, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Human Resources

Work Location: Atlanta, Miami or Orlando

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. 

THIS ROLE MUST BE BASED IN ATLANTA, ORLANDO OR MIAMI

About Team

Sephora Employee Relations (ER) is committed to creating a workplace where employees feel respected, supported, and empowered to do their best work. Our ER Team plays a vital role in building strong connections between our people and the organization, while driving strategies that shape a positive and productive culture. We don’t just resolve issues—we anticipate challenges, influence organizational decisions, and design solutions that align with our long-term business goals.

As part of Employee Relations, we:

• Partner strategically with leaders, HR, and executive leadership to resolve workplace concerns and drive enterprise-wide initiatives that strengthen culture and performance.
• Develop and maintain policies that promote compliance and reflect our values, ensuring consistency across the organization.
• Advise and coach leaders on effective people strategies that support organizational success and foster high-performing teams.
• Conduct investigations and manage complex issues with integrity, confidentiality, and care, mitigating risk and protecting our brand.
• Champion employee experience and engagement, leveraging insights and data analytics to inform strategic initiatives that enhance retention, productivity, and overall business outcomes.

We believe that strong employee relationships are the foundation of a successful organization. By joining our team, you’ll help us shape the employee experience, influence strategy, and make a meaningful impact on both our people and our company’s future.

Job Summary

Reporting to the Employee Relations Manager, the ER Partner for Retail Southeast will lead investigations, resolve workplace disputes, and provide expert guidance on employee issues within the Retail group. This role requires staying current on employment laws and best practices to ensure integrity and compliance in all processes.

Duties and Responsibilities

• Conduct confidential investigations into workplace complaints and potential policy violations. Provide expert counsel and recommend appropriate actions.
• Analyze trends and collaborate with stakeholders to address recurring issues and improve processes.
• Deliver training and guidance to managers and employees on policy compliance and ER best practices.
• Contribute to internal initiatives and projects as needed.

Working Conditions

• Remote
• Travel up to 20%

Qualifications

Experience

• Experience in dedicated ER role(s); additional HR experience a plus — 4+
• Leading Workplace Investigations (Employment / Title VII) — 4+
• Conduct and Performance Management — 3+

Education

• Bachelor’s Degree

Competencies and Skills

• Strong Written and Verbal Communication
• Problem-solving, mediation, and conflict resolution
• Interpersonal Relationship Building

What You’ll Get:

The annual base salary range for this position is $113,900.00 - $127,300.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful