Job Description

Requisition No: 887348

Agency: Department of Revenue

Working Title: EMPLOYEE RELATIONS MANAGER - SES - 73000305

Pay Plan: SES

Position Number: 73000305

Salary: $84,000.00 - $86,000.00 / annually

Posting Closing Date: 11/20/2026

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Florida Department of Revenue

Office of Workforce Management

Employee Relations Manager (Human Resource Manager B) - SES

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

The Florida Department of Revenue is seeking qualified candidates to lead its Employee Relations business process. The Employee Relations Manager will provide leadership and oversight of the agency’s employee relations program and work closely with agency leadership, managers, employees, and legal counsel to assess workplace concerns, identify appropriate courses of action, and ensure employee relations practices are fair, consistent, legally compliant and aligned with the agency’s mission, policies, and values. This is a Selected Exempt Service position and reports to the Director of the Office of Workforce Management.

Key Responsibilities

• Leadership and Supervision: Lead, supervise, develop, coach, and evaluate Employee Relations team members and establish clear expectations for quality, timeliness, customer service, confidentiality, and professional conduct.
• Corrective Action Process: Oversee the agency’s corrective action process for employee misconduct. Ensure actions are supported by appropriate documentation, consistent with agency policy and applicable law, and administered fairly and consistently.
• Employment Practices: Oversee the agency’s processes related to complaints of discrimination, harassment, retaliation, or other prohibited employment practices, ensuring they are appropriately evaluated, investigated, responded to, and addressed.
• Workplace Accommodations: Oversee the agency’s workplace accommodation processes under the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), and applicable requirements governing religious accommodations.
• Reemployment Assistance Claims: Oversee the agency’s reemployment assistance claims process.
• Policy and Compliance: Interpret and apply federal and state employment laws, rules, regulations, and agency policies and procedures affecting employee relations.
• Training and Consultation: Develop, provide, and/or coordinate training and guidance for managers and supervisors on employee relations topics.

MINIMUM REQUIREMENTS:

Applicants must possess, at a minimum, the following experience, knowledge, skills, and abilities:

• At least four (4) years of professional-level employee relations experience, including substantive experience in employee discipline, discrimination complaints, employee accommodations, and advising management on employee relations issues.
• At least two (2) years of professional-level supervisory experience in the last five years.
• Experience interpreting and applying federal and state employment laws, rules, and regulations.
• Experience analyzing complex employee relations matters, identifying relevant facts and issues, and recommending appropriate courses of action.
• Experience preparing and presenting reports, recommendations, and briefings on employee relations matters.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint at an intermediate level or above.

PREFERENCES:

Preference may be given to applicants who possess:

• A bachelor’s degree or higher from an accredited college or university in Human Resource Management, Organizational Management, Industrial/Organizational Psychology, Law, or other field of study relevant to the position.
• Experience supervising employee relations functions within the State of Florida’s State Personnel System.
• Experience designing or improving employee relations policies, procedures, processes, or programs.
• Experience collecting, analyzing, and interpreting employee relations data and identifying trends and opportunities for improvement.
• Experience developing and delivering training on employee relations subjects.
• An active SHRM-SCP or SHRM-CP certification.

SALARY: The salary range for this position is $84,000.00 - $86,000 per year. The final salary amount will be based on the candidate’s demonstrated experience, knowledge, skills, and abilities.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: David Tepper, (850) 717-6911, Dave.Tepper@floridarevenue.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.