Fresenius Group

Employee Relations Manager

Fresenius Group  •  Waltham, MA (Onsite)  •  7 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

PURPOSE AND SCOPE:

Manages and executes Employee Relations matters, including investigating issues and providing day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of employee issues, performance management, policy interpretation, and other Human Resource functions. Works in partnership and collaboration with Center of Excellence (CoE) and Shared Service functions, serving as an escalation point to effectively administer and support Human Resources and Employee Relations programs in accordance with company policies and procedures, applicable regulations, and company core values.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Handles a wide range of general employee relations matters including performance management, workplace investigations, attendance, Leaves of Absence, and policy adherence including investigating issues, providing coaching, advice, and guidance to both employees and managers.
  • Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers.
  • Provides counsel and recommendations in accordance with all Legislative and Regulatory requirements, Human Rights, Workplace Rights and Labor and Employment Principles, Global Social and Labor Standards Policy, Diversity & Inclusion, the Code of Ethics and Business Conduct, the Suppliers Code of Conduct and Company Core Values and Mission.
  • Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation. Works in strong collaboration with Legal and/or Compliance in high-risk case reviews.
  • Addresses concerns of a diverse scope and demonstrates good judgment in selecting methods and techniques for obtaining solutions.
  • Assists in the successful adaption of employee programs through guidance, support, and direction.
  • Follows service level agreements in timely response and follow up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately.
  • Provides emergency response and crisis management support to employees.

PHYSICAL DEMANDS AND WORKING CONDITIONS

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position does require out of area and overnight travel.

SUPERVISION:

  • No direct reports

EDUCATION

  • Bachelor’s Degree required; Advanced Degree desirable.
  • SHRM Certification and/or HRCI (SHRM-SCP, SHRM-CP, SPHR, PHR) is desirable.

EXPERIENCE, EDUCATION, AND REQUIRED SKILLS

  • Minimum 3-5 years in direct and consistent Employee Relations positions with prior experience in HR Generalist in a large organization.
  • Has strong business acumen including financial and business operations to provide HR guidance and support to all business leaders in achieving organizational goals.
  • Has extensive knowledge of local, state, and federal employment laws including all leave and accommodations regulations.
  • Has the ability to handle high volume case load and competing priorities.
  • Unquestionable commitment to confidentiality, integrity, and privacy.
  • This position requires excellent communication skills - both written and verbal.
  • Position may require 10% travel including overnight travel.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Rate: $XX - $XX

Non-Bonus Eligible Positions: include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Bonus Eligible Positions – include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Fresenius Group

About Fresenius Group

Committed to Life - We save and improve human lives with affordable, accessible, and innovative healthcare products and the highest quality in clinical care.

Fresenius is a global healthcare company headquartered in Bad Homburg v. d. Höhe, Germany. In fiscal year 2024, Fresenius generated €21.5 billion in annual revenue with around 176,000 employees (excluding Fresenius Medical Care). As a healthcare company focused on therapy, Fresenius offers system-critical products and services for leading therapies for the care of critically and chronically ill patients.

Why work for Fresenius?

At Fresenius, your career has purpose. As a global healthcare group, we’re dedicated to improving the lives of millions through better medicine—and we’re looking for people who want to make a real impact. Whether you’re an engineer, nurse, scientist, or business expert, Fresenius offers diverse career opportunities, the chance to grow across disciplines, and the satisfaction of contributing to something that truly matters.

➡ Learn more: careers.fresenius.com

➡ Follow us on Instagram: www.instagram.com/fresenius.group

Imprint:

https://www.fresenius.com/Imprint

Data protection:

https://www.fresenius.com/data-protection

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Bad Homburg, DE
Year Founded
1912
Social Media