Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for developing and managing employee relations strategies for one or more lines of business. Key responsibilities include directing and facilitating resolutions to the most complex employee relations matters in partnership with Human Resources leaders, control partners, and key stakeholders. Job expectations include setting the strategy for and leading initiatives, collaborating on enterprise initiatives and overseeing conduct governance routines to mitigate employment risks.

This individual would be responsible for all Conduct governance routines and related processes supporting Global Markets, Global Corporate and Investment Banking, Global Risk Management, International, Merrill, and Private Bank, including both strategy and execution for primary processes including:

• Conduct Councils and related governance routines
• Committee-level reporting and analysis
• Regulatory reporting and related requests
• Conduct training development and execution, in partnership with the Academy
• Year-end conduct review process (performance restrictions, incentive impact, base pay restrictions, outlier rationale, etc.)

In addition, this role may work across the team as the lead on:

• Thematic analysis of conduct data
• Metric development and analysis
• Risk and controls
• Operational Excellence
• Process Owner responsible for documentation of processes in POP
• Primary liaison with Audit, Legal, Risk and Compliance on each of these processes

Role will focus on:

• Setting strategic direction while balancing simplification and regulatory requirements
• Partnering with Employee Relations executives, Compliance and other stakeholders to ensure a common enterprise approach with disciplinary outcomes for conduct incidents
• Collaborating with HR executives and GOAT team and utilizing reporting tools (e.g., Tableau, Excel) to provide cyclical and ad hoc conduct reporting to address conduct areas of concern within the lines of business
• Influencing at senior levels – across variety of constituents
• Executing flawlessly within very tight timeframes
• Packaging reporting materials and other documentation in a simple way to show what was done (whether that be internally to Audit/Risk or the Board, or externally to regulators)
• Thinking innovatively to identify improvement opportunities, build consensus, and then update/enhance future processes
• Connecting the dots, understanding the data (including the details and linkages), and telling the story
• Adapting to changing environments and pivoting as necessary to manage complex work
• Leading work that is featured with the most senior leaders of this company – and with the Board – while also engaging as needed within each LOB/CF

Responsibilities:

• Oversees and facilitates decision making and stakeholder management related to Employee Relations cases with high degrees of risk and complexity
• Collaborates with appropriate stakeholders, determining performance management guidelines for the individual lines of business
• Defines a comprehensive strategy for delivery of Employee Relations services, leading an organization of subject matter experts to deliver on commitments
• Influences strategic Human Resource decisions and outcomes, managing risk as a control partner in collaboration with key stakeholders and continually building trust as a subject matter expert
• Identifies opportunities to evolve the Employee Relations function, leading the change necessary to drive efficiency and mitigate risks

Required Qualifications:

• 10+ years knowledge and experience working with HR, Risk Management, Global Banking, Global Markets and/or Merrill or Private Bank
• Ideal candidate must have excellent oral & written communication skills; ability to articulate complex concepts to a non-specialist audience
• Ability to assimilate complex data into a results-based story and effectively present the results; including the ability to develop concise, executive level presentations
• Strong enterprise mindset with the ability to understand and apply nuance based on business need
• Strong project management skills, including the ability to prioritize work and meet deadlines
• Demonstrated analytical and research skills - ability to communicate and analyze multi-dimensional data, draw conclusions, and evaluate business gaps & risks
• Attention to detail, adept in handling quantitative data and ability to identify end to end impacts
• A team player who acts across functions, proactive and focused on continuous improvement
• A problem solver with a “can do” attitude, consultative approach, and client service mentality
• Acts with a sense of urgency and drives issues through completion with a positive attitude
• Demonstrates a sense of commitment to work and willingly assumes responsibility for accomplishing objectives; is dependable, and conscientiously follows through on commitments
• Highly organized with ability to drive many competing priorities and multiple tasks concurrently
• Strong PC skills including Copilot, Microsoft Word, Excel, and Power Point

Skills:

• Data analysis and summarization
• Business Operations Management
• Executive Presence
• Policies, Procedures, and Guidelines Management
• Relationship Building
• Consulting and influence
• Presentation Skills
• Prioritization
• Result Orientation
• Regulatory Compliance
• Strategic Thinking
• Strategy Planning and Development

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Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil ​liability.​

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150)

Pay and benefits information

Pay range

$160,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.