Employee Relations Executive
Location: The Basingstoke Hub (Chineham Business Park, RG24 8WG)
Contract Type: Fixed Term Contract, until 31st December 2026
Ready to join the team behind some of the world's favourite places to play? At Merlin, every great day of play starts with great people behind the scenes! As our Employee Relations Executive, you will play a vital role in helping us create a positive, fair and supportive workplace for colleagues across the UK. Working as part of our UK Hub People Team, you will be a trusted partner to managers, providing expert guidance on a range of employee relations matters while helping to deliver an outstanding colleague experience.
You will manage a varied caseload of employee relations cases from start to finish, including disciplinary, grievance, absence, capability and performance matters. With a strong understanding of employment legislation and best practice, you will ensure cases are handled consistently, professionally and in line with company policies, legal requirements and service standards.
Working closely with People Business Partners, managers, legal colleagues and the wider People Shared Services team, you'll provide coaching and practical support throughout formal employee relations processes. From preparing documentation and guiding conversations to helping managers navigate complex situations, you'll support solutions that are both commercially balanced and people focused.
You will also help us continuously improve the way we work by identifying trends, contributing to policy development and supporting initiatives that build manager capability across the business. Where higher-risk or complex matters arise, you'll work alongside senior stakeholders and specialist teams to ensure the right outcomes for our colleagues and the business.
As part of a business that operates seven days a week, you'll also contribute to an on-call support rota, helping managers access employee relations guidance when they need it most during key operational periods.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Competitive
Follow us on Instagram: @Merlinentertainments
The greatest place in the world to work and play 💜
Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year.
Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.
Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.
