Job Description

Posting number: 2602620

Department: Human Resources

Job classification: HR Generalist I/II - Employee Relations Advisor

Posting type: Open

Categories: Human Resources, Professional

Summary

Under the general supervision of the Human Resources Manager, the Employee Relations Advisor provides professional guidance and strategic support in collaboration with the HR managers to department leaders in the areas of employee relations, workplace conduct, performance management, policy interpretation, and compliance with federal, state, and local employment laws. This role serves as a trusted advisor to managers and employees on a wide range of HR matters, assisting in resolving workplace concerns, conducting investigations, and promoting a positive, productive, and legally compliant work environment.

Examples of duties

1. Partner with supervisors and managers to provide employee relations guidance, coaching, education, and strategic recommendations on workplace issues, policy interpretation, performance concerns, and equal employment opportunity compliance.
2. Oversee corrective action and compliance to ensure consistent documentation and adherence to City policies and legal requirements, collaborating with the legal team as needed and maintaining current knowledge of employment laws and HR best practices to advise management on changes and risks.
3. Research, respond to, and support the resolution of employment-related claims, unemployment claims (TWC), grievances, and inquiries, ensuring timely communication and collaboration with department leaders.
4. Collaborate with City leadership and the HR Director to develop, update, and implement HR policies and procedures, including oversight of Employee Handbook revisions to ensure policies are accessible, clearly communicated, and understood across the organization.
5. Collaborate with the HR team and leadership to steward the performance review process, providing coaching and training to supervisors on performance expectations, documentation techniques, and effective employee development strategies.
6. Lead and/or support training and development efforts as a subject matter expert, including supervisory training, department presentations, new leader onboarding, and ongoing workplace education sessions.
7. Oversee employee relations case activity in partnership with department leaders, including conducting thorough investigations into discrimination, harassment, retaliation, and other workplace complaints, preparing investigative documentation, and recommending appropriate outcomes.
8. Facilitate case management functions by maintaining well-organized case files, ensuring accurate tracking and timely follow-up, and conducting data analysis to report out statistics and identify trends that support informed decision-making and continuous improvement.
9. Perform other related duties as assigned.

Qualifications

Minimum:

Bachelor’s degree in human resources or a related field, and three (3) years of professional HR experience or an equivalent combination of education and experience.

Knowledge of federal, state, and local employment laws and regulations.

Experience with employee relations matters, investigations, and the corrective action process.

Demonstrates strong communication, interpersonal, analytical, and problem-solving skills, with the ability to navigate difficult or sensitive situations while exercising professionalism, discretion and sound judgement.

Ability to adapt to changing priorities and work collaboratively in a fast-paced environment.

Preferred:

Bachelor’s degree in human resources or a related field, and five (5+) years of professional HR experience or an equivalent combination of education and experience.

Strong communication, interpersonal, analytical, and problem-solving skills.

Professional HR certification, such as PHR, SHRM-CP, or IPMA-CP.

Mediation/Alternative Dispute Resolution Training

HR Generalist II:

Required:

Bachelor’s degree in human resources or a related field, and five (5) years of progressive experience in employee relations, investigations, and employment law, providing independent guidance on workplace issues. Advanced skills in policy development, manager coaching, thorough investigations, and using data and trends to proactively support a positive and compliant work environment.