Job Description

ABOUT FLS GROUP

FLS Group is a leading international logistics and project cargo specialist, with operations across the globe. We excel in project logistics, heavy lift transportation, freight forwarding, warehousing, and engineering-driven supply chain solutions. Our reputation is built on delivering complex logistics with precision, innovation, and reliability.

JOB PURPOSE

​We are looking for an Employee Experience Partner to serve as the main point of contact for our warehousing business unit employees. This role is a unique blend of field-based HR, employee engagement, and employee relations, focused on understanding our employees’ needs, improving retention, and fostering a positive work environment. The ideal candidate will be hands-on, approachable, and highly skilled at building relationships across all levels of the organization.

​CORE RESPONSIBILITIES

​Employee Engagement & Retention:

• ​Conduct regular field visits to understand employees’ needs, expectations, and concerns.
• Develop and implement engagement programs to enhance employee satisfaction, loyalty, and tenure.
• Track and analyze turnover trends and propose actionable solutions.

​Employee Relations (ER):

• ​Serve as the first point of contact for employee issues, conflicts, or grievances.
• Conduct investigations, mediate disputes, and ensure compliance with labor laws and company policies.
• Collaborate with HR team and management to resolve ER matters promptly and fairly.

​HR Operations & Support:

• ​Assist in recruitment, onboarding, and offboarding processes for the transportation team.
• Support HR programs and initiatives, including performance management, training, and development.
• Maintain accurate employee records and ensure HR policies are effectively communicated and followed.

​Field HR Liaison:

• ​Act as a bridge between the business unit and HR team, ensuring alignment of policies and programs with field realities.
• ​Provide regular updates and insights from the field to leadership for informed decision-making.

​QUALIFICATION

• ​Bachelor’s degree in Human Resources, Business Administration, or related field.
• ​Minimum 3 years of experience in HR, preferably in employee relations, HRBP, or engagement roles.
• ​Strong knowledge of labor laws and HR best practices.
• ​Excellent communication, conflict resolution, and interpersonal skills.
• ​Ability to work independently in the field and build trusted relationships.
• ​Data-driven mindset with the ability to analyze trends and recommend improvements.