Job Description

Employee Onboarding and Engagement Specialist

About the Role

We are seeking an Employee Onboarding and Engagement Specialist in Covington KY to support recruitment, onboarding, employee engagement, and compliance activities at a client site. This role serves as a key connection between employees, the staffing team, and the client, ensuring new hires have a positive onboarding experience while meeting all client-specific hiring and compliance requirements. The ideal candidate is highly organized, people-oriented, responsive, and comfortable working in a fast-paced, onsite environment.

At Eclipse Advantage, our values drive everything we do: Win as One, Be Customer Obsessed, Empower with Purpose, Raise the Bar, and Do Right Relentlessly. These aren’t just words, they’re how we show up every day.

If you’re someone who loves working as part of a team, takes pride in delivering great results, wants the ability to own your work, and is always looking for ways to grow while doing the right thing, than Eclipse Advantage is the place for you.

Key Responsibilities

Recruitment & Hiring

• Follow all client-specific hiring requirements, including background checks, drug screening, and other pre-employment requirements.
• Enter new labor requisitions into the applicant tracking system (ATS), including required start dates and client specifications.
• Conduct pre-hire and random drug testing, where applicable.
• Support daily recruitment activities in accordance with the site recruitment strategy.
• Conduct daily candidate outreach and maintain an active, qualified candidate pool.
• Participate in onsite and offsite job fairs, community outreach, and employee referral programs.
• Assist with advertising open positions across appropriate recruiting channels.
• Coordinate candidate interviews, orientations, and start dates with the client and internal teams.
• Maintain a vetted pipeline of candidates to support ongoing workforce needs.

Employee Onboarding & Engagement

• Conduct new-hire orientations for all incoming employees by their first day of assignment.
• Serve as a visible and accessible resource for employees throughout their assignment.
• Conduct daily employee engagement activities by visiting production areas and common spaces.
• Build positive relationships with employees and develop an understanding of their day-to-day responsibilities and work environment.
• Monitor attendance and execute established attendance management procedures.
• Communicate attendance issues and employee concerns to the appropriate client and internal leadership.
• Participate in client production meetings, when requested, to provide updates and address employee concerns.
• Help identify opportunities to improve employee satisfaction, engagement, and retention.

Compliance & Administration

• Ensure all required pre-employment screening and contractual vetting steps are completed prior to an employee's start date.
• Audit new-hire paperwork for completeness and accuracy and work with the team to resolve outstanding items.
• Ensure compliance with company policies, client requirements, and established procedures.
• Maintain accurate employee records and documentation.
• Maintain and update employee punches in the timekeeping system, where applicable.
• Escalate compliance, attendance, or employee-relations concerns appropriately.

Qualifications & Requirements

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of experience in staffing, recruiting, human resources, employee engagement, customer service, or a related field preferred.
• Experience working in a staffing, warehouse, manufacturing, logistics, or high-volume hourly workforce environment is a plus.
• Strong interpersonal and customer service skills with the ability to build relationships with employees and client leadership.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working independently while also collaborating with a broader staffing and client team.
• Proficiency with Microsoft Office, email, and other computer-based systems.
• Ability to learn and navigate applicant tracking systems, timekeeping platforms, and client-specific systems.
• Ability to maintain confidentiality and handle sensitive employee information appropriately.
• Strong problem-solving skills and the ability to address employee and client concerns professionally.
• Must be comfortable working onsite in a production/warehouse environment and interacting with employees throughout the workday.
• Ability to work the schedule required by the client and staffing operation.

Position Requirements — Education, Skills & Technical

• Bilingual in Spanish and English — must be able to communicate effectively in both languages, verbally and in writing.
• 2+ years of recruiting or staffing experience preferred.
• Ability to maintain confidential information in a discreet and professional manner.
• Strong customer service skills and excellent attention to detail.
• Ability to work effectively as part of a team.
• Reliable transportation required.
• Flexibility with work schedule, as determined by management.
• Ability and willingness to spend time on the client production floor.
• Employment is contingent upon successful completion of required criminal background screening and drug screening.
• Basic proficiency with Microsoft Office Suite.
• Basic data entry skills.
• Ability to work effectively in a fast-paced environment.

Since 2003, Eclipse Advantage, a people logistics supply chain company, has helped clients improve their supply chain performance by increasing productivity, reducing labor costs, minimizing safety risks, and improving quality.

Our team of employees are a critical part of our nation’s supply chain and logistics industry – assisting to move goods – from groceries to retail to ecommerce – and its’ thanks, in part, to our team, that the supply chain in North America is thriving.

Eclipse has corporate offices in Cherry Hill, NJ and Melbourne, FL. Our team works in approximately 180 client sites across the United States and Canada. Visit us at www.eclipseadvantage.com to learn more about Eclipse Advantage.

Equal Opportunity Employer| Drug Free Workplace| Must be able to work in the US

www.eclipseadvantage.com

Equal Opportunity Employer

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