Job Description

Why Evansville Goodwill?
Join Goodwill, where your work goes beyond a paycheck and directly supports life-changing programs like job training, digital skills, disability assistance, and high school diplomas for adults. Every day, your work helps individuals overcome barriers and build a better future—for themselves and their families.

Your Mission:
As a GoodGuide, you’ll be a key member of the Mission Services team, reporting to the Vice President of Mission Services. This role advances Goodwill’s mission by supporting employees in achieving personal and professional growth while fostering a healthy, engaged workplace culture. Through individualized coaching, goal setting, and connection to internal programs and community resources, you’ll help employees overcome barriers and achieve meaningful, self-sufficient outcomes.

What You’ll Do:

• Employee Coaching & Goal Planning: Build trusting, person-centered relationships and develop Individual Career Plans aligned with employees’ personal and professional goals.
• Barrier Removal & Resource Navigation: Assess needs and connect employees to Goodwill programs, community partners, and wrap-around services.
• Financial & Career Development Support: Provide guidance in budgeting, financial stability, career growth, and job retention.
• Case Management & Accountability: Monitor progress, maintain regular contact, and ensure follow-through on action plans using case management tools and data tracking.
• Collaboration & Advocacy: Partner with retail leadership, HR, and community agencies to coordinate services, advocate for employees, and ensure seamless support delivery.

Job Type:
Full-Time, Salaried, Exempt
Salary:
$40,000–$45,000 annually
Schedule:

• 40 hours per week (8-hour shifts)
• Evening and weekend availability as needed
• Travel required within approximately a 75-mile radius

Your Qualifications:

• Education & Experience: Bachelor’s degree in a related field preferred; 2+ years of coaching, mentoring, or case management experience preferred.
• Coaching & Relationship Building: Ability to motivate, engage, and support individuals using a strengths-based, person-centered approach.
• Communication & Conflict Resolution: Strong interpersonal, facilitation, and problem-solving skills with the ability to navigate complex situations.
• Resource & Community Knowledge: Familiarity with community resources and experience working with diverse populations.
• Organization & Accountability: Ability to manage multiple priorities, maintain accurate documentation, and use data to track progress and outcomes.

Additional Requirements:

• Valid driver’s license, reliable transportation, auto insurance, and ability to travel within Goodwill’s service area
• Ability to maintain confidentiality and professionalism
• Must pass a background check and drug screen

-Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.