Job Description

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We're looking for an Employee Experience Specialist who will play a key role in shaping a positive, connected, and growth‑oriented workplace. This role supports every stage of the employee journey, from delivering a seamless and welcoming onboarding experience to coordinating agency-wide well‑being initiatives that help our teams thrive. You'll also contribute to learning and development programs, support performance processes, and partner across departments to elevate engagement and culture. If you're energized by creating meaningful employee experiences and building systems that help people do their best work, we'd love to meet you.

Key Responsibilities

• Lead a welcoming and seamless onboarding experience that helps new employees feel connected, informed, and supported from day one.
• Coordinate agency-wide well‑being initiatives that promote a healthy, engaged, and resilient workforce.
• Support the design, delivery, and tracking of learning and development programs that build skills and foster growth.
• Assist with performance management processes, ensuring employees and supervisors have the tools and guidance needed for success.
• Partner across teams to strengthen employee engagement, gather feedback, and help shape a positive, inclusive workplace culture.
• Collaborate cross-functionally with agency leaders and frontline staff.

Qualifications

Education:

• Required: Associate degree in business administration, HR, or related field or equivalent experience
• Preferred: Bachelor's degree in business administration, HR, I/O or related field.

Experience:

• Required: Minimum of 1-3 years of experience in Human Resources support, data processing, or a similar administrative role.
• Preferred: 3-5 years of experience in Human Resources support, data processing, or a similar administrative role.

Skills and Competencies:

• Proficiency in Microsoft Office Suite (e.g., Excel, Word, Outlook) and contract management software.
• Excellent organizational skills with the ability to prioritize tasks and manage multiple projects.
• Demonstrated ability to take initiative in identifying and solving problems with minimal supervision.
• Strong attention to detail and accuracy in tracking data and documentation.
• Effective written and verbal communication skills with internal and external stakeholders.
• Ability to work independently and collaboratively within a team.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!