Job Description

EMPLOYEE EXPERIENCE LEAD

UNITED WORKERS’ UNION - A NEW CHAPTER. A RENEWED FOCUS. JOIN US

United Workers Union is entering an exciting new chapter.

With new leadership comes renewed purpose, fresh energy and a clear ambition: to build the strongest organising union in Australia that wins for workers.

We are looking for an experienced and collaborative individual to join our People, Culture & Change team and be part of shaping the future of one of Australia’s largest and most influential unions.

This is an opportunity to shape programs and initiatives that support an inclusive, capable and engaged workforce within a values-driven organisation committed to fairness, dignity and respect at work. This role is full-time, but consideration may be given to part-time work and can be based in any major capital city.

ABOUT UNION WORKERS’ UNION

We believe unions are strongest when members lead.

That’s why, United Workers Union is one of Australia’s largest [and fastest-growing] member-led unions, representing workers across a diverse range of industries that keep our communities running every day. Our members work in aged care; early education; hospitality; logistics; manufacturing; health; cleaning; disability support; warehousing; food production and many other sectors.

Every day we organise to improve the lives of working people and create lasting change.

We do this by pulling every lever to build worker power – growing membership, developing workplace leaders, supporting delegates, organising collective action and campaigning for better wages, safer workplaces and fairer communities, including campaigning both politically and in the community. The United Workers Union is proudly affiliated with the Australian Labor Party.

As we move into our next chapter, we are investing in growing our organising capability, developing our people and strengthening member-led campaigns across the country.

THE OPPORTUNITY

The Employee Experience Lead will enhance the employee experience across the employment lifecycle by leading and coordinating programs that strengthen engagement, capability and organisational culture.

Working closely with leaders, employees and colleagues across People, Culture and Change, you will ensure our people programs are practical, inclusive and response to the needs of the organisation.

Your main responsibilities will include:

• Reviewing, developing, and maintaining UWU’s employee journey from onboarding, employee engagement ands retention.
• Leading the delivery and continuous improvement of national induction and orientation programs.
• Coordinating and improving UWU’s Performance Development Program.
• Designing and coordinating employee engagement surveys and supporting the implementation of resulting initiatives.
• Supporting risk assessments and coordinating actions arising from identified risks.
• Working with the Training & Development Team to create initiatives that strengthen organisational capability.
• Coordinating diversity, equity and inclusion initiatives, including support for employee diversity groups.
• Supporting national leadership to build and maintain a healthy, inclusive, values-aligned workplace culture.
• Promote and uphold the Union’s values of equity, diversity and inclusion in all aspects of your work.

WHO WE’RE LOOKING FOR

We are looking for an experienced people and culture practitioner with a genuine interest in creating a positive and consistent employee experience and is passionate about improving the lives of the members we represent.

You are someone who:

• Believes deeply in the power of collective action and demonstrates a genuine commitment to the values and purpose of UWU.
• Has demonstrated experience developing and delivering employee experience, engagement, culture, organisational development or broader people programs.
• Builds trust and effective working relationships with leaders and employees across a diverse national organisation.
• Brings strong communication, facilitation and stakeholder engagement skills.
• Has strong project-management and organisational skills, with the ability to achieve outcomes in a dynamic environment.
• Demonstrates sound judgment, initiative and the ability to manage competing priorities.
• Has a strong commitment to equity, diversity and inclusion.
• Relevant tertiary qualifications in human resources, organisational development or related discipline preferred.

Experience working within a Union, membership-based, not-for-profit or values-led organisation will be highly regarded. union organising, campaigning, community organising or advocacy will be highly regarded.

To perform this job, you may also be required to have or obtain and maintain:

• A valid driver’s licence; and
• Right of Entry Permits.

Applicants must have the legal right to work in Australia and will be required to provide evidence of their work rights as part of the recruitment process.

WHAT WE OFFER

• Competitive salary and generous employment conditions;
• 16% superannuation;
• 6 weeks annual leave plus 25% leave loading;
• Flexible work arrangements;
• Supportive leadership committed to developing people;
• A diverse, inclusive and values driven workplace;
• The opportunity to make a genuine difference in workers’ lives.

DIVERSITY AND INCLUSION

Our members come from every background imaginable, and we want our workforce to reflect that diversity.

We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, LGBTQIA+ people and anyone who shares our commitment to fairness, inclusion and worker justice.

JOIN THE NEXT CHAPTER

If you want to be part of a Union entering an exciting new era and are looking for meaningful work, ambitious colleagues and the opportunity to make a lasting difference, we would love to hear from you.

Together, we’ll build stronger workplaces, stronger communities and a stronger union.

Please submit your resume, together with a cover letter addressing the selection criteria appearing under Who we are looking for to Julie Korlevska, Deputy Director (People, Culture and Change) via the Dayforce careers page.

CLOSING DATE

Applications close 4pm (AEST) on 24 September 2026. Please note we may conduct interviews before the closing date, so get your applications in early.

For further information about the role, please email hr@unitedworkers.org.au