Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

The Employee Experience Associate plays a key role in designing, executing, and enhancing initiatives that create meaningful and engaging experiences for all Maxis employees. This role will focus on end-to-end engagement — from conceptualization and data-driven insights to execution and communication — ensuring every employee feels connected, valued, and inspired at work.

What You Will Do

1. Employee Engagement Design & Implementation

• Design and implement a multimodal approach to employee engagement, catering to diverse working arrangements — regional, shift-based, virtual, and in-person.

• Plan and execute mass-scale engagement activities, talks, festive celebrations, and interest-based events that strengthen belonging and connection across the organization.

2. Communication & Visual Management

• Manage and maintain SharePoint sites and visual content production for Employee Experience, ensuring effective communication and high visibility of ongoing initiatives and events.

3. Data & Insights

• Collaborate with HRIT to maintain and update employee experience dashboards, leveraging data and analytics to track engagement metrics, measure impact, and inform future strategies.

• Provide insights and recommendations to support data-driven decisions and demonstrate ROI of Employee Experience initiatives and deals.

4. Vendor & Partner Management

• Manage vendors and external partners related to employee experience projects, ensuring quality, cost efficiency, and timely delivery.

• Secure exclusive employee offers, discounts, and invitations through partnerships with external brands, enhancing Maxis’ employee value proposition.

5. Listening & Continuous Improvement

• Support the design and implementation of employee engagement surveys, feedback mechanisms, and other listening tools to assess the effectiveness of the BYM (Because You Matter) strategy.

6. Collaboration & Execution

• Partner with cross-functional teams to ensure seamless planning and execution of employee experience programmes and services, including sports, well-being, and engagement initiatives.

• Support the creation of holistic employee experiences that extend beyond work — including initiatives for employees’ families and dependents.

7. Onboarding & Integration

• Oversee the onboarding experience for new hires, ensuring they feel welcomed, informed, and connected from Day 1.

• Continuously enhance the employee journey by supporting new hires’ integration and day-to-day experience at Maxis.

What you need to have for this role:

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.