
GENERAL DESCRIPTION:
The Employee Engagement Specialist supports employee experience initiatives throughout the employee lifecycle, including onboarding, employee relations, performance management, compensation processes, employee recognition, leave administration, and engagement activities. This position provides guidance and support to employees and supervisors while promoting a positive workplace culture, employee satisfaction, compliance, and organizational effectiveness.
The Employee Engagement Specialist works closely with the Human Resource Business Partner and Human Resources Specialist to implement employee engagement initiatives, performance management processes and employee recognition efforts within the Head Start and Early Head Start programs. This position also supports the Human Resource Business Partner in employee relations matters, including workplace investigations, fact-finding processes, documentation, follow-up actions, and the implementation of corrective and preventive measures as needed.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
REQUIRED EXPERIENCE, EDUCATION, SKILLS, AND KNOWLEDGE:
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
ORGANIZATIONAL COMPETENCIES:
LEADERSHIP:Ability of each individual to contribute to the organization’s strategic alignment by acting in an agile, people-centered, and strategic manner. It involves fostering a resilient and participative culture, making evidence-based decisions, and proactively adapting to changes in the environment, regardless of the role held.
DETERMINATION:Ability to act with broad vision, creativity, and courage, grounding actions in reliable data and rigorous analysis. It promotes a culture of responsible autonomy, informed decision-making, and continuous improvement, where each individual assumes their role with commitment, protects the organizational purpose, and seeks innovative solutions that transform reality.
COLLABORATION:Ability to build and maintain trusting relationships within and outside the organization by aligning efforts, generating synergies, and strengthening a shared vision. It involves teamwork, effective communication, and strategic cooperation to maximize collective impact.
FINANCIAL RESPONSIBILITY:Ability to manage financial and non-financial resources ethically, efficiently, and strategically within the workplace. Each individual contributes to collective wellbeing and organizational sustainability by ensuring that decisions and actions are aligned with the mission of service, maximizing impact while avoiding unnecessary use of resources.
ORGANIZATIONAL VALUES:
CREATIVITY: We promote an environment where new ideas flourish, encouraging imagination, curiosity, and the ability to create solutions that transform lives and communities.
JOY: We live each day with enthusiasm and optimism, recognizing joy as a force that inspires, motivates, and builds genuine connections among people.
INTEGRITY: We act with transparency, ethics, and consistency at all times. Our commitment is to do what is right, even when no one is watching, serving as an example for future generations.
INNOVATION: We continuously adapt and evolve, seeking innovative and effective ways to positively impact the lives of our participants, families, and communities.
PASSION FOR SERVICE: Our vocation is transformation. We serve with dedication, empathy, and deep commitment to the children, youth, and families of Puerto Rico because we believe in their potential.
WELLBEING: We promote balance between mind, body, and emotions as the foundation for full development. We foster healthy and safe environments that encourage self-care, mental health, and collective wellbeing.
DISCLAIMER:Due to the nature of the position and potential changes in the requirements established by the Office of Head Start, the information presented describes the general nature and level of work expected of employees within this classification. It is not intended to contain, nor should it be interpreted as, an exhaustive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this position.

En sobre 55 años de servicio en comunidades vulnerables, Boys & Girls Clubs de Puerto Rico se ha trasformado en un movimiento que ayuda a erradicar la pobreza del país desde un enfoque de dos generaciones. Sus programas y experiencias educativas, de desarrollo integral y apoyo socioemocional impactan a niños, niñas y jóvenes desde los dos meses hasta los 18 años de edad, así como a sus padres, madres o cuidadores. Para los adultos mayores de 18 años también ofrece capacitación laboral y empleabilidad. Actualmente sirve a más de 15,000 niñas, niños jóvenes y familias; y emplea a sobre 400 profesionales en la Isla. Cuenta con 18 centros de servicio: 7 centros Head Start y Early Head Start en San Juan y 11 Clubes localizados en el Residencial Las Margaritas y el Residencial Luis Llorens Torres en Santurce; el Residencial F.D. Roosevelt en Mayagüez; San Lorenzo, Carolina, Arecibo, Aguas Buenas, Bayamón, Loíza, Isabela y Vieques.