Job Description

The Employee Dining Concierge delivers exceptional customer service while supporting daily cafeteria operations. This role assists guests with kiosks, mobile orders, and retail purchases, while helping maintain a clean, organized, and welcoming dining environment.

Please Note: Tuesday, Wednesday & Thursday open availability are core requirements.

Job Responsibilities

• Deliver and maintain outstanding customer service by greeting guests, anticipating their needs, and creating a welcoming experience.
• Assist guests with the self-service kiosk and respond to questions, comments, and concerns during breakfast and lunch service.
• Set up and maintain coffee stations in accordance with brand standards.
• Complete set-up and tear-down for breakfast and lunch service in the cafeteria.
• Prepare and organize Hey Chef mobile lunch orders to ensure timely and accurate service.
• Develop a strong knowledge of products and merchandise to assist guests and accurately process transactions.
• Stock, rotate, and maintain the presentation of ready-to-eat (RTE) items and other retail products.
• Inspect equipment regularly, ensuring it is clean, operational, and any issues are promptly reported to management.
• Perform cleaning, and custodial duties as needed.
• Follow all Aramark safety, food safety, sanitation, and workplace procedures.
• Protect company assets and contribute to a safe and secure work environment.
• Support the team with additional responsibilities as required to ensure operational success.

At Aramark, we believe in developing talent, building new skills, and supporting team members who are willing to go above and beyond. As business needs evolve, responsibilities may change and additional duties may be assigned to help us deliver the best experience for our customers and clients.

Qualifications

• Previous customer service experience preferred.
• Strong communication, organization, and customer service skills.
• Able to work independently and follow food safety and sanitation standards.
• Flexible schedule, including early mornings.
• Able to meet the physical demands of the role, including standing, walking, bending, and lifting.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

The pay range for this position is $17.95 - $18.00.