Job Description

IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.

Arlington County’s Human Resources Department (HRD) is seeking an experienced and customer-focused Employee Benefits Analyst to support the administration of the County’s benefits programs, including medical, dental, life insurance, flexible spending plans, and retirement plans for 3,800 active employees and 3,000 retirees. Reporting to the Health and Welfare Benefits Manager, this position will provide information and guidance to customers, conduct financial and enrollment analysis and audits, ensure accurate benefits administration within the County’s Oracle Cloud HRIS and various vendor systems, as well as support and participate in ongoing HRIS technology and business process improvement efforts.

The successful applicant will be able to work closely with a team of HR professionals, have strong technology skills and in-depth benefits administration knowledge; have the ability to remain professional and calm in a high volume, fast-paced environment, and bring to work a positive attitude and problem-solving approach.

Major Job Duties:

• Providing employees and retirees with high-touch customer service to enhance understanding and effective use of County benefit programs, including serving as a subject matter expert for medical, dental, life insurance, flexible spending, Medicare-related, and other benefit programs;
• Maintaining and auditing employee and retiree benefit records and enrollment data within Oracle Cloud HRIS and vendor systems to ensure enrollment and eligibility accuracy, correct rates and deductions, and overall data integrity;
• Coordinating with HR technology staff, benefits staff, payroll staff, and vendors to troubleshoot and resolve HRIS process issues, enrollment discrepancies, deduction issues, and vendor system concerns;
• Researching and resolving escalated benefit issues while ensuring compliance with applicable federal and state regulations and County policies;
• Conducting financial and cost-benefit analyses related to health insurance and employee benefits programs, including budget projections, spending trends, and enrollment activity;
• Preparing census reports and enrollment data files from HRIS data and providing required files and reports to vendors and other stakeholders;
• Reviewing and validating payroll deductions, claims reports, vendor invoices, and General Ledger data, including reviewing and approving vendor invoices and coordinating resolution of deduction discrepancies;
• Developing and delivering benefits education materials, presentations, and communications for employees and retirees using a variety of communication methods;
• Planning, coordinating, and supporting annual Open Enrollment events and related employee outreach activities;
• Overseeing and administering the transition of retirees and eligible dependents onto the County’s Medicare-related insurance plans; and
• Performing special projects and other duties as assigned to support benefits administration and departmental priorities.

The ideal candidate will have exceptional analytical skills, solid writing and communication skills, attention to detail, and possess the ability to work quickly and with accuracy in a high-volume, deadline-driven environment. They will also possess strong interpersonal skills and be able to translate technical benefit plan details clearly in writing and verbally to deliver quality customer service.

Minimum Qualifications:

• Bachelor's degree in human resources, business administration, public administration, or other related fields; and
• Considerable experience in human resources, specifically in the field of benefits administration and analysis that includes administering benefit programs such as medical, dental, life insurance, flexible spending plans, retiree benefits.

Substitution(s): Additional qualifying experience can be substituted for the educational requirement. Additional education can be substituted for the experience requirement.

Desirable Qualifications: Preference may be given to applicants with a Master’s degree in a related field and considerable experience in one or more of the following:

• Using Oracle EBS or Oracle Fusion Cloud ERP and other web-based platforms for benefits administration;
• Verifying benefit deductions for payroll and working with basic financial/budgeting concepts related to employee benefits administration;
• Advanced proficiency with Microsoft Office applications, particularly Word, Excel, and PowerPoint;
• Familiarity with Medicare and related benefits administration processes; and/or
• SHRM, Oracle, or other related professional certifications.

Special Requirements

Background Check: A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You will be required to sign a release authorizing the County to obtain your background information.

Candidates may be asked to complete a work sample during the selection process.

Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered. Please do not write "see resume" as a response to the questions.

Additional Information

Work hours: 40 hours a week, typically Monday - Friday between the hours of 8:00 am to 5:00 pm, with flexibility and telework options pending supervisor approval.

The official title of this position is: Staff Human Resources/Organizational Development Specialist

The pay range listed above is effective July 1, 2026. Starting salary is commensurate with the qualifications and experience of the candidate selected.

This position is eligible for County government employee benefits that include health, dental, vacation and sick leave, commuter transportation subsidies, tuition reimbursement, as well as a generous retirement plan.

For more information on Arlington County’s generous benefits and retirement plan, click here

Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Learn more about our commitment

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