Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brownis seekinganEmployee BenefitsAccount Managerto join our growing team!
The Mid-Market Account Manageris responsible formanaging an assigned book of business while developing long-term relationships with clients. This position will alsobe responsible forresponding to the day-to-day client inquiries and any client analytics needed. The Account Manager willinterface withvendors and key clients internally and externally, create client deliverables, and ensure quality standards are met.
The Account Manager performs these essential functions of the position while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients andassiststhe Team Leader and Account Executive(s) with their clients. The Account Manageris responsible forrevenue growth – client expansion –ontheir personal book of business. The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations thatimpactthese plans.
How You Will Contribute:
Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
Manage a personal book of business of approximately $500,000+
Support Team Leader and/or Account Executive(s),as assigned
Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary
Actively seek improvements to client service and efficiencies within teams byidentifyingimproved processes
Works with the client team to develop project plans and deliver on service goals.
Sets priorities and manages workflow to ensure efficient,timelyandaccurateprocessing of account transactions
Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop client presentations
Delegate administrative and analytic tasks, asnecessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc.
Keeps informedregardingindustry information, new product information, legislation,coverageand technology to continuously improve knowledge and performance.
Prepare for andfacilitateclient meetings (prepare agendas and materials, coordinate resources, etc.)
Licenses & Certifications:
Life, Accident and Health Insurance Licenserequired
GBA or CEBS Certificationa plus
Skills & Experience to be Successful:
BA/BS (Preferred)
2 - 5+ years of health & welfare experience, meets majority of core practice competency-based skills
Client-facing experience in the employee benefit industrya plus
Knowledge of benefits administration, HealthCare Reform, industry trends, carrierproductsand services
Ability to work independently andlearningtoanticipateclient and team needs
Effective time management
Diligent follow up skills
Ability to express ideas clearly in both written and oral communications
Critical thinking skills
Detail-oriented
Strong Microsoft Excel,Wordand PowerPoint skills
Pay Range
$90,000 - $95,000 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. Our two business segments, Retail and Specialty Distribution, offer businesses and individuals a wide range of insurance solutions.
We are one of the insurance industry’s most powerful and influential leaders, with a strong, deeply rooted cultural foundation built on integrity, innovation, superior capabilities and discipline. The Power of WE ignites our performance, and while diverse and varied in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
Brown & Brown is proud to be certified as a Great Place to Work®, and we are always actively looking for talented teammates who embrace our culture to join our winning team.
Find us on the NYSE as BRO. Brown & Brown Legal Entities: https://linktr.ee/brownbrowninc
