AboutHUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for theunexpected. As one of the world’s largest insurance brokers, our focusis dedicated to providingourcustomers with the peace of mind that what matters most will be protected — through unrelentingadvocacy and tailored insurance solutions that put our clients in control. Our growing team ofprofessionals across North Americarepresentsa broad,deepand one-of-a kind aggregation ofentrepreneursandleadersrecognizedfortheirexcellencethroughouttheinsurancecommunity.
WhyChooseHUB?
Throughout our network of more than 450 HUB offices in North America, we offer a competitive,exciting,and friendly work environment that strategically positions our employees for longevity andsuccess. At HUB, we believe in investing in the future of our employees andprovidecontinuousopportunities for growth and developmentOur entrepreneurial culture fosters an environment thatempowers our people to make the best decisions for our customers andorganization, focusing onexpanding the industry knowledge of our insurance professionals to better serve our valued clients.We are committed to providing you with competitive and flexible benefits options that are rooted inyourcurrentneeds yetevolvesasyourneedschangeovertime.Joinusintakingthefirststeptoward creating a future that combines a diverse, challenging work environment with financialsecurityandcareer satisfaction.
Wearetheperfectfitifyou:
areseekingaprogressiveworkenvironmentatarapidlygrowingorganization
haveadesiretohelpothersprotecttheirfuture
haveanentrepreneurialspiritandarechallengedbytheopportunitytogrowthebusiness
arefocusedonlearninganddevelopmenttoenhanceyourindustryknowledgeandexpertise
are a self-starter willing to invest time and energy to learn the technical aspects ofour business
believeinintegrityandbuildingsuccessbydevelopingrelationshipswithothers
Employee BenefitsAccountManager:
HUB’s Customer Service professionals provide critical support to our customers through accountmanagement,claimsmanagement,day-to-dayclientoversight,andunderwritingservicesthatmakeus a leading sales and service organization in the insurance industry. Through a robust network ofresources, you will be amongst some of the industry’s top talent to help guide and support ourcustomer’sneeds andprovidethemwithinnovativesolutions.
This role requiresan individual who is professional and who displays the drive, determination, andself-motivation to build a business. Specifically, your mission will be to service andmaintainexitingEmployee Benefit accountswhileuncovering opportunitiesfor increasingbusiness.
Responsibilities
Managesan Employee Benefitsbookofinsurancebusiness,whileactingwithahighdegreeofindependent discretion,autonomy, and decision-making
Provides professional, courteous service to ourEBclients, carrier representatives, underwriters,business partners, and HUB colleagues, resulting in a rate of account retention that meetsorexceeds expectations
ProvidesahighlevelofsupporttoEBProducersinobtaining,maintaining,andexpandingbusiness
May alsobe responsible foraccount rounding and the development of new business as appropriateandinaccordancewithstandardpractices,policies,andprocedures
Overseesthepreparationandimplementationofalltransactions,paperwork,andinternalprocessingfor assigned accounts
Acquiresunderstanding of clients’ insuranceobjectivesand critically analyzes and comparesinsurance plans todeterminesuitability.Stays abreast of changes in the insurance industryand other external conditions that mayimpacttheir clients.Makesappropriaterecommendationstoclientsinresponsetothosechangesindependentofmanagerapproval
Acts asliaisonbetween clients and insurance carriers to resolve escalated complex serviceissues that require policy interpretation and experience-based judgment to resolve. Mayalsonegotiatewithunderwritersandcarriers.Troubleshootsclaimsandbillingissues
Responsibleforoverallretentionofaccountsinassignedbookofbusiness
Developsnewbusinessfromexistingaccountsandassignedleadsandcontributestomeeting departmental production goals.Identifiesand follows-up on cross-sellingopportunitieswhenappropriate
Manages,organizes,andconductsclientmeetingswhennecessary
AppropriatelydocumentsconversationswithclientsandcarrierrepresentativesandupdatesallHUBcomputersystemsandautomatedagencymanagementsystems whennecessary.Ensurestheaccuracyofdatainthosesystems
TravelsoncompanybusinessasrequiredPreparesreportsformanagementasrequired
Supports,mentors,andtrainsAccountRepresentatives,asnecessary
Attendsindustryrelatedcontinuingeducationtrainingandcourses
Qualifications
Life & Healthinsurancelicense
Ahighschooldiplomarequired;somecollegepreferred
Above-averagetelephonetechniquesandtheabilitytocommunicateeffectivelywithprospectiveandexistingclients, aswellasotherstaffmembers
ProficiencywithMicrosoftOfficeSuite(Word,Excel,Outlook)
Abilityandwillingnesstoutilizecompany’scomputersystemandsoftware
Strongtypingskillswithanabilitytocomposeclearandconciseletters
Abilitytounderstandpolicyformsandcoverages
Organizationalskillsrequired
Willingnesstoattendeducationalclassesdesired
Highattentiontodetailessential
This is a hybrid role, requiring three days per week in the office.
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy.
So you’re ready for tomorrow.
About Hub International
Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
