About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focusis dedicated to providingour customers withthe peaceof mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North Americarepresentsa broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 600 HUB offices in North America, we offer a competitive,excitingand friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of ouremployees, andprovidecontinuous opportunities for growth and development  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers andorganization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your currentneeds, yetevolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
 

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization

• have a desire to help others protect their future

• have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• are focused on learning and development to enhance your industry knowledge andexpertise

• are a self-starter willing to invest time and energyto learnthe technical aspects of our business

• believe in integrity and building success by developing relationships with others

The Account Executive (AE) will provide professional, courteous account management and brokerage services to assigned clients, havingthe primaryresponsibility for account retention. Working alongside Producers (aka “Client Executives / Sales”) as assigned, the AE shall be principally responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, proactive consultation, insurance program design, carrier interface/marketing, coordination of risk control resources, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions.

JOB RESPONSIBILITIES

• Working alongside and cooperatively with Producers, if assigned on accounts,serveas the HUB’s primary consultant to the clientThe Producer hasprimaryresponsibility for client relationship management andinitiatingnew salesThe AE has primary responsibility forretainingthe account, acting as the de facto technical expert and broker-consultant(In someinstancesno Producer will beassignedand the AE also is primarily responsible for client relationship management.)

• Ensure Producers, when assigned, are fully informed about and prepared for all client meetings and interfacesso as tobe able to competently and proactively manage the client relationship

• Establish andmaintainstrong and productive professional relationships with “C-Level” and othercognizantdecision makers for assigned HUB clients.

• Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurancecoverages, and appropriate/available risk management/control solutions.

• Establish andmaintainstrong and productive professional relationships withcognizantinsurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients.

• Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.

• Ensure that all client service needs are promptly and professionally delivered,either directlyby the AE. The AE is accountable for the competence, timeliness, and quality of all deliverables to the client.

• Conduct annual review w/clients making coverage and loss control recommendations focused on reducing theclientstotal cost of risk.

• ManageHUBTop 200 process.

• Identifyopportunities for cross-sell and up-sell of other HUB products and services whenappropriate fortheclientsneeds,initiatingsame. At all times, be knowledgeable about and document what other insurance products and services the clients are purchasing through other providers and who those providers are.

• Work with the Producer, if assigned, or be primarily responsible formaintainingcurrent receivable status for assigned clientsProactive efforts to collectreceivablesmore than30 dayspast-dueshould be undertaken, with each unresolved circumstance documented and reported to accounting.

• Possess a mastery of the various HUB resources and tools that are available via “HUB Today,” employing same to best serve assigned clients and work withcognizantProducers.

• Be knowledgeable about andcomply withHUB systems,proceduresand state/federal insurance regulations.

• Possess a strong ability to effectively communicate, orally and in writing, which will include the ability to design and deliver effective group presentations using various mediaThis may range from conducting internal training to a sales or renewal presentation at a client’s office.

• Be actively involved with professional and/or civic associations on behalf of HUB.

• This job description is intended to describe the level of work required by the person performing the workThe principal duties outlined arethe essentialresponsibilities and dutiesOther duties may be assigned as needsarise

QUALIFICATIONS

• Life, Accident and Health Insurance Licenserequired

• Bachelor's degree in a related field, or an equivalent combination of education, certifications, training, and relevant professional experience thatdemonstratesthe knowledge, skills, and abilitiesrequiredfor success in the role.

• 5+ years of years of related experience working as an Account Manager or Account

• Experience with influencing C-level executives

• Exceptional written and verbal communication skills

• Proficiencywith Microsoft Office Suite (Word, Excel, Outlook)

• High energy, detail-oriented self-starter

• Strong leadership, mentoring, and team-building skills

• Significant skill in handling competing demands and projects

• Excellent organizational skills and ability to prioritize and delegate responsibility

• Willingness to travel