Job Description

Mandarin Oriental, Geneva is looking for a Technical Services Generalist to join our Engineering team.

Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?

We invite you to become a Fan of the Exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Geneva, ideally located on the banks of the Rhône River, is a true landmark combining timeless Swiss elegance with Mandarin Oriental’s renowned hospitality. With 181 rooms and suites, exceptional restaurants, and a passionate team of professionals, the hotel embodies our mission to transform the ordinary into the exceptional every single day.

About the Job

Based at Mandarin Oriental, Geneva, within the Engineering Department, the Technical Services Generalist is responsible for the day-to-day maintenance and repair of the hotel's equipment and infrastructure. The Technical Services Generalist reports directly to the Director of Engineering and the Engineering Manager.

As Technical Services Generalist, you will be responsible for:

• Ensure the maintenance and repair of the hotel's infrastructure and equipment in order to maintain impeccable functionality, safety and cleanliness.
• Participate in the preventive maintenance programme for the hotel's rooms and common areas (moving, furnishing, maintaining bathrooms, assisting the hotel's painters and carpenters, assisting the Technical Duty staff in their daily tasks, etc.).
• Management of green spaces.
• Management of the parking lot maintenance.
• Maintain and repair the hotel's tools and infrastructure.

As Technical Services Generalist, we expect from you:

• Minimum of 3 years' experience in a similar position in the luxury hotel industry,
• Vocational baccalaureate or 2 years' higher education,
• Organisational skills, rigour, availability and discretion,
• Good interpersonal skills,
• Basic English required.

Our Commitment to You

• Learning & Development – Your success is our success. We craft unique learning and development programmes for every stage of your career so that you continue to grow and thrive.
• MOstay – When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can enjoy complimentary stays and special rates for you and your loved ones at our hotels around the world.
• Health & Colleague Wellness – Finding the right work-life balance is essential. Your wellbeing matters to us — that’s why we offer health benefits and wellness programmes globally.

Local Benefits at Mandarin Oriental, Geneva

• A competitive salary and benefits package in line with the Swiss luxury hospitality market.
• Daily meals provided at our staff restaurant.
• Uniform provided and maintained by the hotel.

We’re Fans. Are you?