
Responsible for the daily operations and the appropriate commercial activity to offer the best possible service to customers while managing the administrative burden of the office.
H CUSTOMER SERVICE QUALITY
H COMMERCIAL SYSTEMATICS
H KNOWLEDGE OF CUSTOMERS AND SECTORS
H CUSTOMER RELATIONSHIP MODEL
H PRODUCT COMBINATION-BASED SALES
H CLOSING SALES, NEGOTIATION AND AGREEMENTS
H BANKING AND/OR FINANCIAL PRODUCTS AND SERVICES
S.1.1 ALLIANCES – COLLABORATION AND TRANSVERSALITY
S.1.4 ALLIANCES – COMMUNICATION
S.1.3 ALLIANCES – INFLUENCE
S.1.2 ALLIANCES – CUSTOMER ORIENTATION
S.2.1 HUMANISM – COMMUNICATION AND EMPATHY
S.2.2 HUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP
S.4.1 ANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENT
S.3.1 EMPOWEREMENT – FOCUS ON RESULTS
S.5.1 DIVERSITY – PROMOTING DIVERSITY
H ANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIES
H COMMERCIAL TOOLS
H INTERNAL REGULATIONS AND PROCEDURES AGAINST MONEY LAUNDERING

We are the leading financial group in the Spanish market, comprised of banking business, insurance activity and investments in international banks and leading companies in the services sector.
CaixaBank is a financial group with a socially responsible, long-term universal banking model, based on quality, trust, and specialisation, which offers a value proposition of products and services adapted for each sector, adopting innovation as a strategic challenge and a distinguishing feature of its corporate culture, and whose leading position in retail banking in Spain and Portugal makes it a key player in supporting sustainable economic growth.