Memorial Health

Empi Analyst

Memorial Health  •  $18.34 - $28.42/hr  •  Springfield, IL (Onsite)  •  2 days ago
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Job Description

Min

USD $18.34/Hr.

Max

USD $28.42/Hr.

The Enterprise Master Patient Index (EMPI) Analyst will provide technical support, maintenance, front line production support, and project planning related to the EMPI and Transcription systems/processes. This position will have report writing responsibilities, provide analytical support, and testing coordination. The EMPI Analyst will lead and attend discussions/meetings that influence EMPI/Transcription, with all levels of the organization. Provide support to other functions of the HIM Tech Team including (but not limited to) EHR documentation, message center communication, system testing, and data security audits. Under the direction of the Director/ Technical Support Supervisor, the EMPI Analyst will perform all tasks and duties in accordance with established standards, policies, procedures, protocols, and guidelines.

Qualifications

Education:

· Bachelor’s Degree in Computer Science, Business, Health Care or related discipline or 3-4 years experience in clinical operations, business, Information Systems, or other related field required.

Licensure/Certification/Registry:

· Certification in Health Information Management (RHIA, RHIT, CPHIT, CPEHR, other) preferred.

Experience:

· Two to four years of Information Technology, project management or experience on large departmental application build required.

· Must have experience in medium to large project management, possess sound decision-making ability, operate well under pressure and be tenacious in resolving difficult problems.

Other Knowledge/Skills/Abilities:

· Demonstrated understanding of computer systems and processing.

· Evidence of leadership, training, creativity, integrity, and initiative.

· Must possess strong oral and written communication skills, planning skills, problem-solving skills, and change management skills.

· Extremely strong skills in personal diplomacy; demonstrates personal traits of a high level of motivation, team orientation, professionalism and trustworthiness.

· Demonstrated ability to deal effectively with staff at all levels of the organization required, including medical staff.

· Support the department director on all key strategic initiatives and daily operational tasks.

· Availability for system support which may include, but is not limited to, 24 hour and/or weekend call for systems.

Responsibilities

  • Independently manages the daily operation of transcription and related functions. Process dictated reports via the transcription system and maintains the database for all users and physicians. Supports document faxing distribution, physician directory and follow-up, troubleshooting, and testing.
  • Independently manages the daily operational needs related to the EMPI function in conjunction with IT production support, end users and management. Develops maintenance and support procedures for system operations. Provides front line EMPI support on a daily basis for all assigned applications/systems related to the EMPI. Analyst will be responsible for ensuring changes are made appropriately, accurately and timely.
  • Analyst will escalate technical issues as appropriate to Information Technology department and vendor. Attends weekly/monthly meetings to represent HIM/EMPI/Transcription as deemed necessary. Analyst will provide communication of high level information and any key developments to their direct report.
  • Independently analyzes project requests and follows up timely and accurately with departments/personnel as needed.
  • Develop reports and work lists as requested by management and end-users. Complete thorough analysis of all report requests to determine operational viability and process improvement from reports. Assists with project evaluation and benefit analysis reporting after implementation of all software and code upgrades.
  • Coordinates flow of information between various departments (Radiology, Lab, etc.) to ensure changes in processes, systems and data is fluid and flows appropriately through systems. Maintain departmental procedures for efficient and designed system use.
  • As needed, evaluate various operational issues and processes and present findings with appropriate recommendations. Provides data and direction for monthly departmental performance dashboard. Documents requirements for data, workflow, logical processes, report requirements, interfaces with other systems, internal and external checks and controls, and outputs in conformance with HIPAA regulations.
  • Develops test plans and complete testing with a pre-defined test plan in order to minimize the number of live errors. Oversees and coordinates testing team and super users within departments of applications supported. Analyst will conduct actual testing if only one resource is required.
  • Develop training and education material, for departmental application. Producing and assist Employee Development staff in creating training manuals for upgrades, user enhancements and all other changes. Analyst will conduct training on system and corresponding policies and procedures when necessary.
  • Serves as a liaison for Information Technology, Employee Development and Project Management Office. Acts as a primary liaison for projects as assigned and provides leadership for complex upgrades for user community, technical staff and vendors. Coordinates tasks and serves as a facilitator and consultant to assist in analysis of process flow and implementation of change to improve quality of service.
  • Promotes MHS mission, vision, Statement of Values, all behavioral standards and insures internal and external customer satisfaction.
  • Performs other related work as required or requested.
  • The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

    Memorial Health

    About Memorial Health

    Memorial Health is one of the leading healthcare organizations in Illinois—a responsibility we are proud to uphold. Founded in 1897 to meet the expanding needs of our communities, we have assembled an ever-growing team and vast resources.

    Dedicated to unsurpassed excellence in care, education, and research, our community-based, not-for-profit corporation features a team of nearly 10,000 strong throughout eight state-of-the-art affiliates offering a broad array of vital services. Yet what matters equally is the size of our heart. Our ambitions. And our potential to do bigger and better things.

    We’re achieving our goals by developing academic alliances with other respected institutions, including the BJC HealthCare Collaborative and the Southern Illinois University School of Medicine. By earning important credentials and accreditations. By making a real investment in employee development. And by building upon our reputation for excellence on the regional level, with the goal of realizing national prominence.

    Industry
    Healthcare & Social Services
    Company Size
    1,001-5,000 employees
    Headquarters
    Springfield, IL
    Year Founded
    Unknown
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