PCCW

eMPF Centre Executive

PCCW  •  Onsite  •  4 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

工作職責:

-為即時到訪及預約客戶提供前線櫃台服務

-有效處理及跟進強積金/積金易相關查詢與投訴

-協助客戶使用自助服務機或流動裝置,開立及管理積金易平台帳戶

-按公司指引及監管要求提供合規、優質的客戶服務

-維持及協調服務中心人流,確保運作順暢

職位要求:

-中五或以上學歷,具前線客戶服務或櫃台經驗優先

-具客戶服務或相關前線工作經驗優先

-良好溝通技巧,具耐性、細心及團隊合作精神

-熟悉使用手機應用程式及電腦系統查閱資料

-能操流利英語或普通話者更佳

全職工作時間:

星期一至五 09:00 - 18:00

星期六 09:00 - 13:00

電訊盈科為平等機會僱主,歡迎所有合資格人士申請職位。申請人所提供的資料絕對保密,並只作與招聘有關的用途。在使用求職者所提供的個人資料時,僱主會嚴格遵守其個人資料政策的規定( https://www.pccw.com/privacy-statement/index.page) ,並在收到有關要求時,會隨即提供一份有關政策的複本。

PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
Social Media