Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Sales Strategy and Operations Analyst/Senior Analyst at Salesforce will play a crucial role in supporting the strategic and day-to-day business operations for the sales teams in the Emerging Business Operating Unit. This role is a hybrid of traditional roles in strategic planning, sales strategy, finance, and analytics – requiring a mix of market & business analysis, sales optimization, and business operational support.

Reporting to the Director of Sales Strategy and Operations, the individual in this role will be responsible for helping with the analytics and analysis for the Emerging Business Sales Strategy and Operations team. They will work on a variety of strategic and operational projects across functions, for example evaluating market opportunities, business planning, performance tracking, forecasting, and sales operations. The role requires interaction with various areas of the organization and provides daily exposure to senior executives. A successful candidate will have relentless curiosity and possess a passion for extracting insights from data and converting ideas to action.

Key Responsibilities:

• Assist in ongoing analysis of business performance to support daily operations
• Design and interpret key performance metrics, and deliver insights & recommendations
• Help maintain weekly forecasts of business performance for sales leadership
• Assist in developing and delivering presentations for senior executives
• Support strategic initiatives including evaluating areas of opportunity for the business unit
• Assist in troubleshoot operational issues as they surface; propose changes to systems/processes to fix root causes
• Prepare analysis and recommendations for sales and strategy leadership to support strategic decision making

Desired Skills/Experience:

• 2+ years of work experience focused on quantitative analysis, financial modeling, and logical reasoning
• Bachelor’s degree from an accredited university or equivalent relevant experience
• Self-starter with a high degree of motivation to go above and beyond
• Exceptional problem-solving skills with the ability to structure complex problems and propose innovative solutions
• Comfort running complex analyses and modeling in Excel or Google Sheets
• Strong presentation skills, especially related to building compelling PowerPoint or Google Slides presentations
• Experience in management consulting, finance, product management, sales strategy, or sales operations is a plus
• Experience aggregating large datasets using SQL, SOQL, Tableau or similar analytical packages is a plus
• Experience in automation or scripting using Javascript, Google Apps Script or similar is a plus
• Experience in AI Tools using like Claude, Gemini or similar is a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $99,400 - $150,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $118,900 - $163,500 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.