Job Description

Department: General Services Department

Salary: $31.20 - $44.84 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

SUMMARY

Are you a seasoned technician looking to make a bigger impact? Join our team as a Master Emergency Vehicle Technician, where your advanced skills will help power a fleet that supports essential city operations—and your leadership will help shape the next generation of technicians.

Join the award-winning Fleet Management Division of the City of Charlotte as a Master Emergency Vehicle Technician and become part of a team that keeps one of the region’s largest and most advanced fire apparatus fleets running strong. You’ll work alongside a dedicated group of EVT and ASE-certified Medium/Heavy Truck technicians, supporting essential services for the City of Charlotte.

In this expert-level role, you’ll be responsible for the daily evaluation, inspection, diagnosis, and repair of a wide range of fire apparatus and support equipment that is essential to Charlotte Fire’s mission.

You’ll take the lead on:

• Diagnosing and repairing complex electronically controlled diesel and gasoline engines
• Troubleshooting advanced electrical, air brake, and hydraulic systems
• Servicing complex systems specific to fire apparatus and support equipment with precision and care
• Mentoring and guiding junior technicians, sharing your expertise to foster growth and ensure high standards across the team

This is more than a technical role—it’s a leadership opportunity for someone who thrives on solving complex challenges and enjoys helping others succeed. Be part of a team that values your mastery and your ability to make a lasting impact.

We equip our technicians for success with:

• Modern garages featuring column lifts and state-of-the-art diagnostic tools
• Access to OEM factory software, tooling, and training
• Uniforms provided
• $250 boot and prescription safety glass reimbursement annually
• Career growth opportunities, including EVT/ASE training incentives and tuition reimbursement
• An annual tool reimbursement of $1200
• $2,000 sign-on bonus
• 2.5% Shift differential for 2nd and 3rd shift positions
• 2.5% Commercial Driver License incentive for valid Class A & B CDL holders
• 12 paid holidays

If you're a skilled Master Emergency Vehicle Technician looking to take your career to the next level in a supportive, high-performance environment—we want to hear from you.

Major Duties and Responsibilities:

• Performs advanced diagnosis and repair of complex electronically controlled diesel engines, modern electrical systems, air and braking systems, complex hydraulic systems, and additional complex systems such as; fire pumps,multi-plex electrical systems, line voltage systems, and aerial devices specific to fire apparatus and support equipment on Charlotte Fire Department equipment.
• Utilizes fleet maintenance software to accurately document work performed.
• Maintains a safe work environment in shop and in the field
• Support an on-call schedule 24 hours a day, including holidays and weekends, for 7 consecutive days in a 4-week rotation.
• Interpreting manuals, electrical diagrams, diagnostic software, and experience in translating findings to system documentation and repair types, as well as, estimating repair costs is essential.
• Understanding and following safety procedures is critical with the ability to assess potential safety hazards.

Knowledge, Skills & Abilities:

• Ability to clearly communicate with a diverse group of technicians, vendors, staff, and customers
• Knowledge of the methods, tools, and materials used in maintaining and repairing fire apparatus, fire pumps, aerial devices, and class 8 diesel powered chassis
• Knowledge of Fleet Management Information Systems
• Works well without direct supervision
• Must be able to demonstrate advanced knowledge and application for all phases of repairing vehicles/equipment.
• Knowledge of the occupational hazards & safety precautions of the trade
• Ability to resolve customer complaints related to vehicle repairs and maintenance
• Ability to lift up to 75 lbs. of equipment and/or tools.
• Follow oral & written instructions
• Ability to communicate effectively both orally & in writing
• Must have or obtain the following licensures within 6 months of hire:
• NC Inspection License
• AC Recover and Recycling License
• Must have or obtain within one year of hire:
• Class B Commercial Driver's License (CDL)
• ASE Medium/Heavy Truck Status
• Must have or obtain within 18 months of hire:
• EVT Master status for fire apparatus
• Must have basic hand tools and tool storage upon hire.
• Ability to travel out of town for work/training on occasion
• Ability to support an on-call schedule 24 hours a day, including holidays and weekends, for 7 consecutive days
• Conflict management and resolution with staff, customers, and City vendors
• Establish and maintain effective working relationships with employees, vendors, and customers.

Preferred Qualifications:

• Degree or certification from an accredited technical school / college / university /
• Manufacturer training certification related to fire apparatus
• ASE Medium/Heavy Truck Master Status
• Emergency Vehicle Technician Master Status
• At least three years of experience related to heavy truck and diesel engine repair
• At least two years of experience related to fire apparatus maintenance and repair

Minimum Qualifications:

• High School diploma/GED with five (5) years of relevant work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.