Under general supervision, performs operational tasks related to the admission of inpatients and outpatients coming to the Emergency Department of GBMC. Ability to multitask in fast paced atmosphere while maintaining GBMC values for initial customer service contact. Escort patients as necessary to ED from general waiting room and to radiological areas when necessary. Replenishes clinical supplies and checks clinical carts as assigned. General participation in promoting efficient flow of multi-unit environment.
Under general supervision of the RN or MD, provides clinical support to unit staff in the care of patients and familiesEducation:
High school or GED. Graduate from an accredited CNA program and graduate from an accredited Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program.
Licensure:
Current and valid CNA license. Current and valid Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic. Current and valid CPR Certification.
Experience:
Minimum one year hospital or related experience.
Skills:
• Thorough knowledge and understanding of the defined triage criteria, including all levels of care and complaints treated within urgent care versus emergent care.
• Skill in providing customer service.
• Courteous and compassionate interpersonal skills necessary to interact with patients, visitors, physicians, and other staff.
• Skill in problem solving.
• Ability to anticipate and prioritize needs of patients and staff and multitask in stressful situations autonomously.
• Skill in using computers.
• Thorough knowledge of role expectations and scope of practice.
• Ability to partner with RN/MD staff.
• Knowledge in medical terminology preferred.
• Basic knowledge of pre-hospital care and management of patients.
• Basic first-aid.
Pay Range
$17.64 - $27.48
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
GBMC HealthCare, Inc. is a private, not-for-profit corporation that owns and operates Greater Baltimore Medical Center (GBMC), a regional community hospital in Towson, Maryland, two miles north of Baltimore City. GBMC HealthCare is comprised of GBMC, GBMC Health Partners, Greater Baltimore Health Alliance, the GBMC Foundation and Gilchrist. GBMC Health Partners is a collective of more than 300 primary care providers, specialists, advanced practice clinicians, and hundreds of support staff, all working together to care for our community. The GBMC Foundation coordinates fundraising for the healthcare network. Gilchrist is Maryland’s leading nonprofit provider of serious illness and end-of-life care.
The Mission of GBMC is to provide medical care and service of the highest quality to each patient and to educate the next generation of clinicians, leading to health, healing and hope for the community.
As our national healthcare system evolves, for GBMC to maintain its status as a provider of the highest quality medical care to our community, we must transform our philosophy and organizational structure, and develop a model system for delivering patient-centered care. We define patient-centered care as care that manages the patient's health effectively and efficiently while respecting the perspective and experience of the patient and the patient's family.
To every patient, every time, we will provide the care that we would want for our own loved ones!
