Welcome to Transport for London Careers
Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career. Here you can start your journey!
Key Information
Job title: Emergency Response Unit Operator x 5 positions.
Salary: £67,395 Grade: ER13
Contract type: Permanent - London Underground
Location: Various TfL Location Sites
Shift Work: 24/7 a mixture of days/nights – must be able to do both.
Application Closing Date: Tuesday 14th April 26 @ 23:59
All offers of employment are subject to satisfactory right‑to‑work checks, and candidates must be able to demonstrate their legal right to work in the UK. In certain circumstances, TfL may be able to sponsor Skilled Worker visas for roles and individuals that meet the required eligibility criteria, including those covered by transitional rules. Further details can be found here: Our response to visa sponsorship changes.
Overview of project/role
We have an exciting and rarely available opportunity as an ERU Operator. As a member of the ERU, working on a shift basis, you will have a key role following an incident/event, in completing repair or taking action that enables affected service to be resumed efficiently and effectively so minimising delays.
Do you have experience in an engineering background and enjoy a challenge? Do you have the ability to work within a highly pressurised environment?
If so, we would like to hear from you !!!
The Emergency Response Unit (ERU) provides London Underground (LU) and TfL rail (RfL(I)), Croydon Trams, DLR and London Overground with 24/7 cover 365 days per year. When required, the ERU will respond to Mutual Aid requests from Network Rail and other transport systems. The ERU are an emergency service recognised Cat 2 responder (Police, Ambulance and Fire are Cat 1). The ERU support the emergency services to recover casualties following incidents such as derailments, terrorist activity, suicide and accidental injury or death.
Key Accountabilities
Working as part of a team, you will:
Skills, Knowledge & Experience
Skills:
Knowledge:
Experience:
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Application Process
Assessment Details
Stage 1 : If successful, you will be invited to a Pre- Interview Assessment.
Stage 2 : If successful after the pre interview assessment – 1st Interview
Stage 3: May be placed on a waiting list
Stage 4: Offer
Important Information please read
This is a safety critical role, so you will need to get clearance from our Occupational Health team before you start.
This is a physically demanding role.
This is a shift work position including a mixture of DAYS & NIGHTS.
You may be asked to work at any of the locations Acton, Oval, Penton St or Stratford.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter ( https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
Every day, we help millions of people to make journeys across London: By Tube, bus, tram, car, bike – and more. People don’t associate us with journeys by river, on foot or via the air, but we help with that, too. Getting people to where they need to go has been our business for over 100 years, and it shows. We’re leaders in our field, and no other city’s transport system is quite as recognisable: Red buses, black taxis, Tube trains and roundels have become icons in their own right.
Our main job is to keep the city moving, working and growing but to do that, we have to listen. Constant improvements across the network are fuelled by feedback and comments from customers, as well as work within communities, representative groups, businesses and other London transport stakeholders.
But our progress also depends on technology and data. With the future at our fingertips, we’ve already used it to revolutionise travel payments (think Oyster and contactless payment cards), and improved travel information. Tech and data is essential, not just to our future, but to others’: third parties use our data to power apps and services vital to customer journeys.
So what’s next? As well as continuing to deliver Mayor of London, Sadiq Khan’s strategy and commitments on transport, our programme of capital investments is still one of the largest. We launched the Elizabeth line, we’re modernising services and stations and making travel safer for all.
